Emma Selby
@emmaselby
Client-focused professional transitioning into Customer Success, Client Support, or Operations roles.
What I'm looking for
I am a client-focused professional with 8+ years coordinating services, managing relationships, and delivering individualized support in fast-paced environments. I excel at communication, conflict resolution, documentation, and progress tracking while leading teams and managing multiple priorities.
In my recent role as Head Teacher I managed daily operations for a classroom program serving 10+ participants, supervised assistant staff, developed individualized plans, and maintained detailed documentation and assessment reports to track outcomes. I regularly conducted client meetings, coordinated schedules and activities, and collaborated with external professionals to ensure consistent program effectiveness.
Previously I supported structured learning programs as a Teacher’s Assistant and coordinated programs and fundraising initiatives for a nonprofit as Program Coordinator. I hold a B.S. in Psychology and certifications in CPR, First Aid, and Non-Violent Crisis Intervention, and I am seeking roles where my communication and problem-solving skills improve customer experience and operational efficiency.
Experience
Work history, roles, and key accomplishments
Head Teacher
Verny Day Care
Jun 2022 - Present (3 years 9 months)
Manage daily classroom operations for 10+ participants, supervise assistant staff, and develop individualized development plans that track progress and outcomes through detailed documentation.
Teacher's Assistant
Rebecca School
Aug 2018 - Jun 2022 (3 years 10 months)
Supported lead educators with one-on-one and small-group instruction for students with diverse developmental needs and collaborated with therapists to implement individualized plans and crisis interventions.
Program Coordinator
Tomorrow's Rainbow
Feb 2017 - Jun 2018 (1 year 4 months)
Coordinated nonprofit programs and fundraising initiatives, managing event logistics, volunteer coordination, and stakeholder communications for community outreach events.
Education
Degrees, certifications, and relevant coursework
Lynn University
Bachelor of Science, Psychology
Completed a Bachelor of Science in Psychology, focusing on developmental and behavioral support practices applicable to client-centered roles.
Availability
Location
Authorized to work in
Social media
Job categories
Skills
Interested in hiring Emma ?
You can contact Emma and 90k+ other talented remote workers on Himalayas.
Message EmmaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
