HimalayasHimalayas logo
Emma  SelbyES
Open to opportunities

Emma Selby

@emmaselby

Client-focused professional transitioning into Customer Success, Client Support, or Operations roles.

United States
Message

What I'm looking for

I am seeking a Customer Success, Client Support, or Operations role where I can use strong communication, conflict resolution, and process coordination to improve customer experience and organizational efficiency.

I am a client-focused professional with 8+ years coordinating services, managing relationships, and delivering individualized support in fast-paced environments. I excel at communication, conflict resolution, documentation, and progress tracking while leading teams and managing multiple priorities.

In my recent role as Head Teacher I managed daily operations for a classroom program serving 10+ participants, supervised assistant staff, developed individualized plans, and maintained detailed documentation and assessment reports to track outcomes. I regularly conducted client meetings, coordinated schedules and activities, and collaborated with external professionals to ensure consistent program effectiveness.

Previously I supported structured learning programs as a Teacher’s Assistant and coordinated programs and fundraising initiatives for a nonprofit as Program Coordinator. I hold a B.S. in Psychology and certifications in CPR, First Aid, and Non-Violent Crisis Intervention, and I am seeking roles where my communication and problem-solving skills improve customer experience and operational efficiency.

Experience

Work history, roles, and key accomplishments

RS

Teacher's Assistant

Rebecca School

Aug 2018 - Jun 2022 (3 years 10 months)

Supported lead educators with one-on-one and small-group instruction for students with diverse developmental needs and collaborated with therapists to implement individualized plans and crisis interventions.

Education

Degrees, certifications, and relevant coursework

Lynn University logoLU

Lynn University

Bachelor of Science, Psychology

Completed a Bachelor of Science in Psychology, focusing on developmental and behavioral support practices applicable to client-centered roles.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan