Looking for a job

Emmanuella Essien

@emmanuellaessien1

Message

I create engaging social content while supporting customers and business operations.

Nigeria

Message

What I'm looking for

I'm looking for a remote role where I can support customers, manage administrative workflows, create engaging content, and continue growing with digital tools and AI-assisted workflows.

I manage customer communication, orders, payments, records, delivery coordination, and follow-ups for my palm oil business. I use responsive service and customer-focused messaging to resolve concerns and support sales.

I create, edit, and publish short-form content for Instagram and TikTok, using Canva and CapCut for visual assets and video. I grow pages organically through content planning, audience engagement, trend research, and performance insights.

I've also researched and produced broadcast news at Nigerian Television Authority, including a story broadcast internationally, and write freelance content for clients. I bring clear communication, organized research, and reliable remote-work support to every project.

Experience

Work history, roles, and key accomplishments

Current

Freelance Writer

Current

Freelancer.com

Jan 2025 - Present (1 year 9 months)

Researched topics and produced clear, accurate, well-structured content based on client requirements. Managed multiple assignments and revisions independently.

Freelance Writing Research Editing Client Communication Time Management Attention To Detail

Current

Social Media & Content Creator

Current

Self Employed

Jan 2022 - Present (4 years 9 months)

Created, planned, edited, and published digital content for social media, focusing on Instagram and TikTok. Researched trends, engaged audiences, and organized content schedules.

Content Creation Social Media Management Instagram TikTok Canva Capcut Content Strategy Audience Engagement Trend Research Social Media Analytics

Current

Palm Oil Business Owner

Current

Self Employed

Jan 2022 - Present (4 years 9 months)

Managed day-to-day business operations, customer communication, orders, payments, records, delivery coordination, and follow-ups. Handled complaints and maintained customer relationships through responsive communication.

Customer Service Customer Support Complaint Resolution Order Management Record keeping CRM Digital Communication Marketing Audience Engagement

Broadcasting & Administrative Intern

Nigerian Television Authority

Jan 2024 - Jan 2025 (1 year)

Researched and developed news stories for television broadcast, conducted interviews, and supported administrative activities. One news story produced was broadcast internationally.

Research Interviewing News Writing Administrative Support Document Management Time Management

Live-Stream Host

Bigo Live

Created and hosted live digital content while engaging audiences in real time. Managed multiple conversations and handled challenging interactions professionally.

Live Streaming Audience Engagement Communication Skills Adaptability Conflict Resolution

Education

Degrees, certifications, and relevant coursework

University of Calabar

Bachelor of Arts, Mass Communication

Grade: Second Class Honours

Bachelor of Arts in Mass Communication with Second Class Honours. Final-year project examined gender stereotypes in cosmetic product perception, marketing, and use.