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Emmanuella Abisola

@emmanuellaabisola

Executive virtual assistant delivering customer support, admin operations, and digital content coordination for fast-moving teams.

Nigeria
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What I'm looking for

I’m looking for a remote role where I can own customer inquiries, schedule and document workflows, and support community or content operations—bringing fast, empathetic responses and efficient Google Workspace/CRM organization.

I’m an executive virtual assistant and customer support professional who thrives in remote, fast-paced environments. I bring detail-oriented admin capability, strong written communication, and a customer-first mindset that keeps teams and clients moving smoothly.

In my roles supporting digital brands and communities, I handled customer inquiries through Instagram DMs, email, and WhatsApp—resolving issues, maintaining positive relationships, and keeping communication professional and timely. I also organized and maintained accurate records for content schedules, deliverables, campaign timelines, and internal documentation.

I’m highly effective with tools that support day-to-day operations and reporting. I streamline coordination using Google Workspace (Docs, Sheets, Forms), manage task and campaign tracking with Google Sheets and Microsoft Excel, and support workflow organization through clear documentation and email management and scheduling.

As the founder of YOURSAFESPACE, I manage community engagement, create written mental health content, conduct research to support content accuracy, and track growth and participation metrics. I’ve also improved efficiency through content batching and planning systems, and I’ve automated routine communication using ChatGPT and Mailchimp.

Experience

Work history, roles, and key accomplishments

SB

Junior Digital Marketing Manager

Soonte Afrocentric Fashion Brand

Jan 2025 - Nov 2025 (10 months)

Managed daily customer and collaborator communications via Instagram DMs, email, and WhatsApp while providing timely support and issue resolution. Organized content schedules and creator deliverables, tracked campaign timelines in spreadsheets, and supported invoice-related record-keeping using Google Workspace tools.

Education

Degrees, certifications, and relevant coursework

ALX Africa Hub logoAH

ALX Africa Hub

ALX Virtual Assistant Certification, Virtual Assistance

2024 -

Completed the ALX Virtual Assistant certification in September 2024.

Obafemi Awolowo University logoOU

Obafemi Awolowo University

Bachelor of Arts, Linguistics

2018 - 2024

Earned a Bachelor of Arts in Linguistics at Obafemi Awolowo University from 2018 to 2024.

HubSpot Academy logoHA

HubSpot Academy

Foundation of Digital Marketing & E-commerce Certification, Digital Marketing & E-commerce

Completed the HubSpot Academy foundation certification in digital marketing and e-commerce.

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