Emmanuella Abisola
@emmanuellaabisola
Executive virtual assistant delivering customer support, admin operations, and digital content coordination for fast-moving teams.
What I'm looking for
I’m an executive virtual assistant and customer support professional who thrives in remote, fast-paced environments. I bring detail-oriented admin capability, strong written communication, and a customer-first mindset that keeps teams and clients moving smoothly.
In my roles supporting digital brands and communities, I handled customer inquiries through Instagram DMs, email, and WhatsApp—resolving issues, maintaining positive relationships, and keeping communication professional and timely. I also organized and maintained accurate records for content schedules, deliverables, campaign timelines, and internal documentation.
I’m highly effective with tools that support day-to-day operations and reporting. I streamline coordination using Google Workspace (Docs, Sheets, Forms), manage task and campaign tracking with Google Sheets and Microsoft Excel, and support workflow organization through clear documentation and email management and scheduling.
As the founder of YOURSAFESPACE, I manage community engagement, create written mental health content, conduct research to support content accuracy, and track growth and participation metrics. I’ve also improved efficiency through content batching and planning systems, and I’ve automated routine communication using ChatGPT and Mailchimp.
Experience
Work history, roles, and key accomplishments
Community Builder & Founder
Your Safe Space Blog
Jan 2023 - Present (3 years 5 months)
Managed community communications across Instagram and email, responding to inquiries with empathy and professionalism. Created written educational content and affirmations, conducted mental health research for accuracy, and tracked engagement and participation metrics.
Junior Digital Marketing Manager
Soonte Afrocentric Fashion Brand
Jan 2025 - Nov 2025 (10 months)
Managed daily customer and collaborator communications via Instagram DMs, email, and WhatsApp while providing timely support and issue resolution. Organized content schedules and creator deliverables, tracked campaign timelines in spreadsheets, and supported invoice-related record-keeping using Google Workspace tools.
Virtual Administrative Assistant
Freelance
Apr 2023 - Dec 2023 (8 months)
Handled client communications including email correspondence and scheduling, and maintained digital filing systems. Ensured Excel data accuracy through entry and verification, and automated routine communication workflows using ChatGPT and Mailchimp.
Education
Degrees, certifications, and relevant coursework
ALX Africa Hub
ALX Virtual Assistant Certification, Virtual Assistance
2024 -
Completed the ALX Virtual Assistant certification in September 2024.
Obafemi Awolowo University
Bachelor of Arts, Linguistics
2018 - 2024
Earned a Bachelor of Arts in Linguistics at Obafemi Awolowo University from 2018 to 2024.
HubSpot Academy
Foundation of Digital Marketing & E-commerce Certification, Digital Marketing & E-commerce
Completed the HubSpot Academy foundation certification in digital marketing and e-commerce.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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