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Emmanuel Bakare

@emmanuelbakare

Customer-focused collections specialist and educational technology graduate.

Nigeria
Message

What I'm looking for

I seek a role where I can apply collections and customer service skills, contribute to fintech or customer-experience teams, and support financial literacy initiatives within a collaborative, growth-oriented organization.

I am a customer-focused collections specialist with hands-on experience managing outbound digital communications to recover outstanding debts while educating clients on repayment options and financial literacy. I consistently achieve monthly recovery targets and ensure compliance with data protection and financial regulations.

My background includes a B.Tech in Educational Technology and practical experience as a secondary school teacher during NYSC, where I designed lesson plans, assessed student progress, and created interactive learning environments. I also completed a camera operator internship at a state television station, gaining technical skills in video equipment maintenance and recording standards.

I bring strong communication, analytical, relationship-management, and Microsoft Office skills, and I am passionate about fintech, emerging digital tools that reshape customer experience, and community-focused financial literacy initiatives.

Experience

Work history, roles, and key accomplishments

OX
Current

Customer Service Representative

Oxygen X

Jan 2025 - Present (1 year)

Managed outbound digital communications to recover outstanding debts, maintained accurate records of interactions and payment agreements, and consistently achieved monthly recovery targets while ensuring regulatory compliance.

Education

Degrees, certifications, and relevant coursework

Federal University of Technology Minna logoFM

Federal University of Technology Minna

Bachelor of Technology, Educational Technology

2016 - 2023

Completed a Bachelor of Technology in Educational Technology at Federal University of Technology Minna between 2016 and 2023.

BC

Barachel Model College

Senior Secondary School Certificate (SSCE), General Secondary Education

2013 - 2016

Attended Barachel Model College and obtained the Senior Secondary School Certificate (SSCE) from 2013 to 2016.

Tech stack

Software and tools used professionally

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Emmanuel Bakare - Customer Service Representative - Oxygen X | Himalayas