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Emma Marvin

@emmamarvin

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Store Lead at Shoe Carnival, Inc. who helped enroll more than 1,000 customers in the rewards program.

United States

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At Shoe Carnival, Inc., I promote current sales and the customer rewards program, helping enroll more than 1,000 customers. I also assist with product selection and process cash and credit transactions, exchanges, and returns.

At Ichiban Japanese Grill & Sushi, I handle phone orders, prepare takeout orders, and process payments. I address customer concerns and coordinate with coworkers to support accurate orders and efficient restaurant operations.

Experience

Work history, roles, and key accomplishments

Current

Store Lead

Current

Shoe Carnival, Inc.

Aug 2021 - Present (5 years 3 months)

Provide friendly customer service, recommend products, and promote sales and rewards programs. Process POS transactions and resolve customer concerns.

Customer Service Retail Sales Product Recommendations POS systems Cash Handling Sales Promotions Customer Loyalty Problem Solving Teamwork

Waitress

Ichiban Japanese Grill & Sushi

May 2023 - Aug 2023 (3 months)

Handle phone orders, take orders, prepare takeout, and process payments in a fast-paced environment. Provide attentive customer service and resolve complaints.

Customer Service Order Taking Payment Processing Communication Skills Multitasking Problem Solving