Skip to main content
Emily TsenovaET
Open to opportunities

Emily Tsenova

@emilytsenova

Head Waiter focused on upscale customer service, problem solving, and leading teams with a service-first attitude.

Spain
Message

What I'm looking for

I’m looking for a hospitality team where I can lead service with a service-focused attitude—delivering consistent upscale guest experiences, strengthening team standards, and contributing reliability, problem solving, and excellent customer care.

I bring a service-focused attitude and hard work built from years serving customers in upscale hotels and restaurants. I’m fluent in maintaining a productive, friendly demeanor while taking orders, answering questions, and delivering food and beverages with confidence.

In recent roles as Head waiter at Lio Ibiza and Billionair/St. Moritz, I’ve supported exceptional dining experiences through menu recommendations, sharing additional info with guests, and staying calm in high-pressure service. I also bring a knack for problem solving and the ability to work independently and with little supervision.

Earlier experience as Chef de Rang, Waitress, and Commis de Rang strengthened my foundation in wait service and guest care. I’ve also worked as a Supervisor—planning employee shifts and work schedules, overseeing both front and back of house operations, maintaining high-quality food standards, and ensuring kitchen staff compliance with health code and sanitation requirements.

Experience

Work history, roles, and key accomplishments

BM

Head Waiter

Billionaire St Moritz

Nov 2025 - Apr 2026 (5 months)

Provided head waiter leadership and premium guest service, including taking orders, delivering food and beverages, and making menu recommendations. Maintained a service-focused environment to support guest satisfaction.

AD

Chef de Rang

Alpen Gold Hotel Davos

Dec 2023 - Apr 2024 (4 months)

Ensured high-quality table service as Chef de Rang, taking orders and delivering food and beverages. Assisted with menu recommendations and maintained guest satisfaction through clear communication.

HP

Supervisor

Hotel La Pleta

Nov 2021 - Apr 2022 (5 months)

Supervised front and back of house operations, overseeing wait staff, kitchen crew, and bussing staff. Planned staff shifts and monitored health and sanitation compliance while maintaining high service standards.

HI

Waitress

Heart Ibiza

May 2018 - Oct 2019 (1 year 5 months)

Delivered high-quality wait service, taking customer orders and serving food and beverages. Recommended items from the menu, answered questions, and helped guests with additional information during service.

Education

Degrees, certifications, and relevant coursework

EAE Business School logoES

EAE Business School

Master's Degree, Hospitality Management and Food & Beverage (F&B)

Completed a Master’s Degree in Hospitality Management and Food & Beverage (F&B) at EAE Business School in Barcelona.

University of La Rioja logoUR

University of La Rioja

Marketing Degree, Marketing

Earned a Marketing Degree from the University of La Rioja, Spain.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan