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Emily HancockEH
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Emily Hancock

@emilyhancock

I lead global consumer platforms, turning around growth and owning billion-euro P&Ls across international markets.

Germany
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At GetYourGuide, I lead the €1B+ global Attractions portfolio across 40+ countries, reversing a declining category from 33% to approximately 24% YoY growth. I also own the P&L for an owned-and-operated tours business, delivering roughly 40% YoY growth and a €1M EBITDA turnaround within 12 months.

I lead six functional departments and approximately 75 contributors, aligning product, commercial, marketing, and operations leaders behind one vertical strategy. I’ve built enterprise sales and Strategy & BizOps capabilities from zero, including global operating frameworks, KPI governance, and portfolio prioritization.

Previously, I partnered with Delivery Hero’s regional CEO on strategy and planning for a €24B business across 11 markets, improving marketing efficiency by approximately 15% and helping centralize operations across 14 brands. At Agoda, I led a cross-functional $100M APAC growth program spanning product, marketing, and commercial investment decisions.

My background also includes growth strategy at Accenture, telecom and hospitality strategy work, and consumer marketing programs for brands including Samsung, T-Mobile, and Air Jordan. I bring 15 years of experience scaling consumer platforms through disciplined P&L ownership, market strategy, and multi-country leadership.

Experience

Work history, roles, and key accomplishments

GetYourGuide logoGE
Current

Global Head of Attractions (General Manager)

Jun 2024 - Present (2 years 2 months)

Recruited to lead a category turnaround and carve out a virtual business unit for the company's €1B+ global Attractions portfolio. Reversed a declining segment from 33% to 10% YoY growth back to ~24%, closing the performance gap by ~30 percentage points.

Education

Degrees, certifications, and relevant coursework

Duke University logoDU

Duke University

Master of Business Administration, Business Administration

Master of Business Administration (MBA) from Duke University's Fuqua School of Business.

University of Southern California logoUC

University of Southern California

Bachelor of Arts, Public Relations

Bachelor of Arts in Public Relations from the University of Southern California.

Tech stack

Software and tools used professionally

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