Open to opportunities

Emily Cooper

@emilycooper

Message

Customer care professional and cashier focused on community relations and office-ready support.

United States

Message

What I'm looking for

I’m looking for a position that lets me use my training and skills in an office atmosphere and community relations role, where I can strengthen customer/client support, handle accurate administrative tasks, and contribute to smooth operations through communication and compliance.

I’m a customer care representative and cashier who builds trust through “excellent customer service and client relations.” In every role, I focus on clean, accurate work—processing transactions, handling customer inquiries and concerns, and maintaining strong working relationships to ensure quality service delivery.

In my most recent position at Friendship Kitchen, I supported the district manager with corporate reporting and compliance while managing vendor accounting, billing, and inventory reconciliation. I maintained sales floor coverage and customer service standards, applied inventory controls and loss prevention measures, and coordinated building maintenance and vendor relations for operational efficiency—experiences that prepare me to thrive in an office atmosphere and a community relations position.

Experience

Work history, roles, and key accomplishments

Current

Kennel Worker/Canine Handler

Current

Roger’s K-9 Services and Kennel

Nov 2025 - Present (7 months)

Provided customer service and handled inquiries while processing transactions for goods and services. Scheduled and coordinated group canine classes, managed client appointments for grooming/training/overnight boarding, and supported the store manager with problem-solving and customer relations.

Customer Service Appointment Scheduling Overnight Boarding Support Client Relations

Customer Care Rep/Cashier

Friendship Kitchen

Oct 2023 - Sep 2025 (1 year 11 months)

Supported the district manager with corporate reporting and compliance while maintaining sales floor coverage and customer service standards. Managed vendor accounting, billing, and inventory reconciliation, and coordinated building maintenance and vendor relations.

Customer Service Cash Handling Microsoft Office Suite Compliance Reporting Inventory Reconciliation Loss Prevention Vendor Management

Kennel Worker/Canine Handler

Roger’s K-9 Services and Kennel

Jan 2022 - Oct 2023 (1 year 9 months)

Customer Service Appointment Scheduling Overnight Boarding Support Client Relations

Canine Caretaker

The Canine Club

Sep 2021 - Dec 2021 (3 months)

Assisted team members on the floor and provided medical attention and assistance to canine residents as needed. Maintained confidential medical records, recorded transactions in point-of-sale systems, and managed daily animal care including feeding, grooming, exercising, and training.

Animal Care Medical Assistance Confidentiality Point of Sale Appointment Scheduling Grooming Exercising Training Support

Food Service Attendant

AVI Food Systems

Oct 2018 - Mar 2020 (1 year 5 months)

Provided efficient food service by serving fresh, quality products and producing meals in a timely manner. Maintained food safety conditions, set up and supported catering events, and processed orders through face-to-face, phone, and online channels.

Food Safety Food Preparation Online Ordering Phone Ordering Sanitation And Storage Safety