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Brigid Shean

@brigidshean

I deliver attentive customer service and smooth front-desk operations in fast-paced pet and retail settings.

United States
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What I'm looking for

I'm looking for a customer-facing role where I can support clients, manage busy daily operations, and contribute to a collaborative team. I value clear communication, organized workspaces, safety standards, and opportunities to grow my skills.

I support clients and pets at The Dog Stop, managing daycare and boarding check-ins, reservations, payments, records, and client questions while helping maintain a safe, welcoming facility.

I've delivered customer service across Starbucks, PetSmart, Glenview House, and Einstein Bros. Bagels. My work has included customized orders, cash handling, sales, reservations, guest seating, payment processing, and resolving customer concerns.

I keep front-of-house, checkout, service, and work areas clean and organized while following health, safety, and food-safety standards. I communicate clearly with customers and teams to keep busy operations running smoothly.

I'm also studying Creative Writing through Full Sail University and Cybersecurity through Coursera. I bring experience with pet care, companion animal handling, dog walking, dog training, cat care, hospitality, and retail customer service.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Full Sail University logoFU

Full Sail University

Bachelor of Science, Creative Writing

2025 -

Pursuing a college education in Creative Writing at Full Sail University.

Tech stack

Software and tools used professionally

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