Hassan Mohamed
@hassanmohamed1
Experienced data analyst with a strong background in customer service.
What I'm looking for
I am an experienced data analyst with a solid foundation in data management and customer service. My journey began with a strong educational background, having completed my Level 3 Extended Diploma in Business with distinction. Currently, I am pursuing a BSc in Business Management at Brunel University London, where I am on track to graduate with a 2:1. My academic achievements, coupled with my hands-on experience, have equipped me with the skills necessary to excel in the field of data analysis.
Throughout my career, I have successfully managed an online store, where I honed my customer service skills by effectively communicating with customers worldwide. My internship at Brunel University allowed me to assist in event logistics and develop content for social media, enhancing my organizational and communication abilities. Additionally, my role as a Data Analyst provided me with the opportunity to collaborate with senior analysts, where I created dashboards and reports using Excel and Power BI, significantly improving decision-making efficiency.
With a keen interest in logistics and warehouse operations, I have also worked as a Warehouse Operative, ensuring accurate order fulfillment while adhering to health and safety standards. My diverse experiences have shaped my problem-solving abilities and adaptability, making me a valuable asset in any team.
Experience
Work history, roles, and key accomplishments
Warehouse Operative
Unknown
Jun 2023 - Present (2 years)
Accurately picked, packed, and dispatched orders while maintaining inventory accuracy. Adhered to health and safety standards and operated warehouse equipment safely.
Data Analyst
Unknown
Collaborated with senior analysts to manage and analyze datasets across Housing, Education, and Children’s Data Teams. Created dashboards and reports using Excel and Power BI, improving decision-making efficiency. Improved data processing workflows, reducing analysis time by 25%.
Intern- Happy to Chat
Brunel University
Assisted in preparing event materials and coordinating logistics for campus events. Provided on-the-day support by setting up event spaces, engaging participants, and managing feedback. Communicated effectively with project leaders and volunteers to ensure smooth event operations.
Customer Service Representative
Twickenham Stadium
Jun 2023 - Present (2 years)
Managed ticket scanning, seating assistance, and customer queries to enhance fan satisfaction. Addressed safety concerns and reported issues to management.
Education
Degrees, certifications, and relevant coursework
Brunel University London
Bachelor of Science, Business Management
2023 - 2026
Grade: On track for 2:1
Currently pursuing a Bachelor of Science degree in Business Management. Expected to graduate in 2026 and is on track to achieve a 2:1 classification.
Featherstone High School
GCSEs, Level 3 Diplomas, Information Technology, Business
2016 - 2023
Achieved over 5 GCSEs at grades A-C, including Maths and English. Completed Level 3 Information Technology with a Merit and Level 3 Extended Diploma Business with Distinction-Distinction.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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