HM
Open to opportunities

Hassan Mohamed

@hassanmohamed1

Experienced data analyst with a strong background in customer service.

United Kingdom

What I'm looking for

I am looking for a role that fosters growth, values teamwork, and allows me to leverage my data analysis skills.

I am an experienced data analyst with a solid foundation in data management and customer service. My journey began with a strong educational background, having completed my Level 3 Extended Diploma in Business with distinction. Currently, I am pursuing a BSc in Business Management at Brunel University London, where I am on track to graduate with a 2:1. My academic achievements, coupled with my hands-on experience, have equipped me with the skills necessary to excel in the field of data analysis.

Throughout my career, I have successfully managed an online store, where I honed my customer service skills by effectively communicating with customers worldwide. My internship at Brunel University allowed me to assist in event logistics and develop content for social media, enhancing my organizational and communication abilities. Additionally, my role as a Data Analyst provided me with the opportunity to collaborate with senior analysts, where I created dashboards and reports using Excel and Power BI, significantly improving decision-making efficiency.

With a keen interest in logistics and warehouse operations, I have also worked as a Warehouse Operative, ensuring accurate order fulfillment while adhering to health and safety standards. My diverse experiences have shaped my problem-solving abilities and adaptability, making me a valuable asset in any team.

Experience

Work history, roles, and key accomplishments

UN

Warehouse Operative

Unknown

Jun 2023 - Present (2 years)

Accurately picked, packed, and dispatched orders while maintaining inventory accuracy. Adhered to health and safety standards and operated warehouse equipment safely.

UN

Data Analyst

Unknown

Collaborated with senior analysts to manage and analyze datasets across Housing, Education, and Children’s Data Teams. Created dashboards and reports using Excel and Power BI, improving decision-making efficiency. Improved data processing workflows, reducing analysis time by 25%.

BU

Intern- Happy to Chat

Brunel University

Assisted in preparing event materials and coordinating logistics for campus events. Provided on-the-day support by setting up event spaces, engaging participants, and managing feedback. Communicated effectively with project leaders and volunteers to ensure smooth event operations.

TS

Customer Service Representative

Twickenham Stadium

Jun 2023 - Present (2 years)

Managed ticket scanning, seating assistance, and customer queries to enhance fan satisfaction. Addressed safety concerns and reported issues to management.

Education

Degrees, certifications, and relevant coursework

Brunel University London logoBL

Brunel University London

Bachelor of Science, Business Management

2023 - 2026

Grade: On track for 2:1

Currently pursuing a Bachelor of Science degree in Business Management. Expected to graduate in 2026 and is on track to achieve a 2:1 classification.

FS

Featherstone High School

GCSEs, Level 3 Diplomas, Information Technology, Business

2016 - 2023

Achieved over 5 GCSEs at grades A-C, including Maths and English. Completed Level 3 Information Technology with a Merit and Level 3 Extended Diploma Business with Distinction-Distinction.

Tech stack

Software and tools used professionally

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