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Emefa Adjokatcher

@emefaadjokatcher

Healthcare project and program manager at Beacon Specialized Living, supporting Core 360 EHR integration across 20 facilities.

United States

Message

At Beacon Specialized Living, I created SOPs and playbooks for Core 360 EHR integration across 20 facilities. I coordinate UAT, lead end-user training, and support go-lives by resolving workflow issues with clinical, operations, and IT teams.

At Zelis, I directed client-facing healthcare initiatives, managing scope, timelines, budgets, and deliverables. I also built program assessment protocols and shared performance improvement recommendations with leadership.

Across consulting engagements at Northwell Health, Northwest Medical Center, and Kindred Hospital, I supported Epic implementations and go-lives. I worked with providers and care teams on workflow issues, documentation, and system usability.

Experience

Work history, roles, and key accomplishments

Current

Support Implementation Specialist

Current

Beacon Specialized Living

Mar 2026 - Present (7 months)

Created SOPs and playbooks to support Core 360 EHR integration across 20 facilities, leading end-user training, go-live support, and workflow issue escalation. Coordinated UAT cycles and served as stakeholder liaison during go-live events.

Core 360 EHR End User Training Go Live Support Workflow Optimization UAT coordination Stakeholder Management SOP Development

EMR Consultant

Northwell Health

Nov 2025 - Dec 2025 (1 month)

Supported 10-15 providers through high-stakes Epic go-live activities, troubleshooting workflow issues on the floor to keep care delivery uninterrupted. Partnered with providers to optimize chart review and documentation workflows.

Epic EHR Go Live Support Workflow Optimization Troubleshooting Clinical Documentation Provider Education

Program Manager

Zelis

Aug 2024 - Oct 2025 (1 year 2 months)

Directed strategic healthcare initiatives end-to-end, owning project scope, timelines, budget, and deliverables for client-facing programs. Served as primary point of contact for executive sponsors and cross-functional teams, translating business goals into actionable project plans.

Program Management Project Planning Budget Management Stakeholder Management Risk Management Performance Improvement

EMR Consultant

Northwest Medical Center

Apr 2024 - May 2024 (1 month)

Supported 10-15 providers, along with nurses and care teams, through Epic implementation and post-go-live stabilization across multiple units. Triaged and escalated clinical workflow issues to command center, prioritizing patient-safety-impacting concerns.

Epic EHR Go Live Support Workflow Optimization Clinical Workflow Management At The Elbow Support

Epic ClinDoc/Orders Support Consultant

Kindred Hospital

Jan 2024 - Feb 2024 (1 month)

Configured provider workflows, documentation templates, and order management processes ahead of go-live. Provided at-the-elbow support and troubleshooting during go-live to reduce clinician disruption and accelerate adoption.

Epic ClinDoc Epic Orders Workflow Configuration Templates At The Elbow Support Troubleshooting

Program Manager

Rutgers Cancer Institute of New Jersey

Sep 2022 - Dec 2023 (1 year 3 months)

Managed healthcare programs end-to-end, coordinating resources, stakeholders, and budgets across strategic initiatives. Led cross-functional teams to deliver projects on schedule while improving overall program effectiveness.

Program Management Resource Coordination Stakeholder Management Budget Management Cross functional Leadership Project Reporting

Client Service Representative

Rutgers Cancer Institute of New Jersey

Dec 2021 - Sep 2022 (9 months)

Delivered high-touch client service while managing sensitive inquiries and safeguarding confidential healthcare information. Collaborated with multidisciplinary care teams to improve service delivery and patient satisfaction.

Client Services Confidentiality Healthcare Information Management Multidisciplinary Collaboration Patient Satisfaction