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Eloise Ambrose

@eloiseambrose

Operations professional at The Duke of Edinburgh’s International Award who led the licence review programme and delivered compliance training.

United Kingdom

Message

At The Duke of Edinburgh’s International Award, I coordinated licensing, compliance, safeguarding, and quality assurance across an international framework. I led the licence review programme from planning through completion and improved the review process, training colleagues on updated requirements.

I also designed and delivered training, including a large-scale webinar for over 300 stakeholders. My work included processing licence applications, undertaking due diligence, maintaining auditable records, and supporting recruitment and team coordination.

Previously, I processed statutory licences at London Borough of Ealing Council and Bristol City Council, and coordinated programmes and national events at Health Education England (NHS) – Severn Foundation School, including conferences for over 500 attendees. I’ve worked across public sector, charity, international, and NHS organisations, and am available to start immediately.

Experience

Work history, roles, and key accomplishments

Operations Officer

The Duke of Edinburgh's International Award

Jun 2024 - Feb 2026 (1 year 8 months)

Coordinated licensing, compliance, safeguarding, and quality assurance across an international framework. Led the licence review programme and delivered training to over 300 stakeholders.

Licensing Compliance Safeguarding Quality Assurance Governance Risk Assessment Due Diligence Training Stakeholder Engagement Recruitment Data Management

Licensing Officer

London Borough of Ealing Council

Dec 2023 - Jun 2024 (6 months)

Processed statutory licence applications in accordance with legislation and policy. Maintained accurate records and managed financial administration for licensing activity.

Licensing Regulatory Compliance Data Management Financial administration Stakeholder Communication

ROC Lead Scheduler

South Western Ambulance Service NHS Trust

May 2023 - Dec 2023 (7 months)

Planned and coordinated complex operational schedules using data-driven systems. Reviewed resource allocation to support efficient service delivery and performance.

Scheduling Resource Allocation Data Analysis Problem Solving Compliance

Licensing Officer

Bristol City Council

Aug 2019 - Oct 2022 (3 years 2 months)

Managed end-to-end processing of licences across multiple regulated areas. Assessed applications, identified risk, and provided guidance to stakeholders.

Licensing Compliance Risk Assessment Data Management Stakeholder Guidance

Programme & Events Administrator

Health Education England

Oct 2016 - May 2019 (2 years 7 months)

Coordinated national-level events and programmes, including conferences hosting over 500 attendees. Delegated responsibilities and monitored progress to meet deadlines.

Event Management Program Coordination Stakeholder Management Delegation Communication Skills

Administrator – Professional Support Unit

Health Education England

Jul 2015 - Oct 2016 (1 year 3 months)

Acted as first point of contact for sensitive professional support cases. Managed confidential information and prepared reports to support case management.

Confidentiality Report Writing Case Management Communication Skills

Education

Degrees, certifications, and relevant coursework

South Gloucestershire & Stroud College

Diploma in Health & Social Care (Level 3), Health & Social Care

Grade: Distinction*, Distinction*, Distinction*

Activities and societies: Experience working with refugees, children with autism, adults with learning disabilities and mental health needs, and elderly individuals.

Completed a Level 3 Diploma in Health & Social Care with triple Distinction*.