Eloisa Jane Cruz
@eloisajanecruz
Detail-oriented medical virtual assistant and QA specialist with clinical nursing background.
What I'm looking for
I am a compassionate registered nurse turned medical virtual assistant and quality assurance specialist with hands-on clinical experience in nephrology and inpatient care. I combine bedside nursing skills with proficiency in medical transcription, EHR/EMR management, and HIPAA-compliant documentation to support remote clinical operations.
In previous roles I conducted quality monitoring of medical calls and data entry for healthcare clients, verified prescriptions with clinicians, managed electronic health records with an emphasis on accuracy, and supported patient scheduling and telehealth workflows. I have experience administering medications, managing IV lines, cannulating arteriovenous fistulas, and coordinating care with multidisciplinary teams.
I seek part-time remote roles where I can apply clinical knowledge and quality-assurance expertise to improve patient communication, maintain compliance, and streamline administrative processes. I am committed to continuous learning and to delivering reliable, detail-focused virtual support.
Experience
Work history, roles, and key accomplishments
Staff Nurse
Josefina Belmonte Duran Albay Provincial Hospital
Mar 2018 - Present (7 years 10 months)
Provided bedside nursing and nephrology care including cannulation of AV fistulas, catheter care, medication administration, and patient monitoring to maintain treatment plans and improve patient outcomes.
Quality Assurance Specialist
BDBPO Business Processing Outsourcing Solutions Inc.
Apr 2016 - Oct 2017 (1 year 6 months)
Monitored medical calls and data entry for healthcare clients, verified prescriptions and managed EHRs to ensure accuracy and HIPAA-compliant communication, improving quality of patient documentation.
Staff Nurse
Estevez Memorial Hospital
Jul 2015 - Apr 2016 (9 months)
Assisted with patient registration, scheduling, monitoring patient progress, administering medications, and communicating status to attending physicians to support clinical workflows and patient care.
Education
Degrees, certifications, and relevant coursework
Bicol University College of Nursing
Bachelor of Science in Nursing, Nursing
2011 - 2015
Completed a Bachelor of Science in Nursing program with clinical and bedside experience, graduating in March 2015.
Ligao National High School
High School Diploma, Secondary Education
2007 - 2011
Completed high school education at Ligao National High School, graduating in 2011.
Availability
Location
Authorized to work in
Social media
Job categories
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