Medical Virtual Assistance/Medical Services
Marc Cayton Bacalan
@marccaytonbacalan
Registered Nurse and Certified Medical Virtual Assistant skilled in HIPAA-compliant clinical support.
What I'm looking for
I am a Registered Nurse and Certified Medical Virtual Assistant with hands-on experience in hemodialysis patient care and medical virtual assistance tasks including appointment scheduling, live scribing, medical transcription, and HIPAA-compliant data management. I consistently deliver accurate documentation in EMR systems, coordinate care and follow-ups, and communicate effectively with multidisciplinary clinical teams to ensure patient safety and continuity of care.
My background combines bedside nursing (hemodialysis staff nurse) with formal Medical Virtual Assistant training and HIPAA certification, enabling me to support providers remotely with professionalism and efficiency. I am adept with Google Workspace, Microsoft Office, EMR systems, Calendly, Zoom, and Canva, and I prioritize confidentiality, clear patient education, and timely escalation of clinical concerns.
Experience
Work history, roles, and key accomplishments
Medical Virtual Assistant
Sto Niño Dialysis Center
Jan 2024 - Dec 2025 (1 year 11 months)
Provided clinical and administrative support in a hemodialysis setting, performing patient assessments, documenting in EMR, coordinating appointments, and ensuring HIPAA-compliant handling of patient information.
Education
Degrees, certifications, and relevant coursework
HIPAA Certification
Certification, Health Information Privacy
2025 - 2025
Obtained HIPAA certification in December 2025 to ensure compliance with patient privacy and data protection standards.
Sync2VA / The Medical Virtual Assistant training
Certificate, Medical Virtual Assistance
2025 - 2025
Activities and societies: Training included appointment scheduling, live scribing, medical transcription, and HIPAA-compliant data handling.
Completed Medical Virtual Assistant Masterclass covering appointment setting, live scribing, medical transcription, and basic HIPAA training in December 2025.
Southwestern University PHINMA
Bachelor of Science, Nursing
2019 - 2023
Completed a Bachelor of Science in Nursing at Southwestern University PHINMA, graduating in 2023 with clinical training and patient-care experience.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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