At Total Information Technologies, I provide L1/L2 remote and on-site IT support to corporate clients, resolving system and network issues.
I manage Active Directory user accounts and Group Policy, configure Microsoft 365 email, and maintain UniFi access points and routers.
I also configure and maintain Windows Server roles, including Active Directory, DNS, and DHCP.
At 166 Yükdaşıma və Logistika, I provided daily L1 help desk support for 200+ office users and maintained 350+ IP and analog CCTV cameras.

