Murad Hüseynzadə
@muradhseynzad
IT specialist with expertise in technical support and troubleshooting.
What I'm looking for
I am an IT specialist with a strong foundation in technical support and troubleshooting across various operating systems, including Windows and MacOS. My experience includes user account management with Active Directory and providing remote support using tools like AnyDesk and TeamViewer. I have a proven track record of effectively managing IT issues and ensuring smooth operations in diverse environments.
Throughout my career, I have honed my skills in troubleshooting hardware and software, including printers and scanners, and have experience with ticket management systems such as Zendesk and Jira. My educational background in Transport and Logistics Engineering, combined with my hands-on experience as an IT specialist intern, has equipped me with the necessary skills to excel in fast-paced IT environments.
I am passionate about continuous learning and professional development, as evidenced by my certifications in Help Desk Support and IT Support Technical Skills. I thrive in collaborative settings and am committed to delivering exceptional service and support to enhance organizational efficiency.
Experience
Work history, roles, and key accomplishments
IT Specialist Intern
Azerlotereya
Apr 2022 - Jan 2023 (9 months)
Provided technical support and troubleshooting for users, resolving issues related to Windows, MacOS, and Microsoft Office 365. Assisted with user account management in Active Directory and configured software and operating systems. Utilized ticketing systems like Zendesk and Jira to manage support requests.
Education
Degrees, certifications, and relevant coursework
Azerbaijan Technical University
Master, Road Traffic Organization and Safety
2021 - 2023
Completed a Master's degree focusing on Road Traffic Organization and Safety. Studied advanced concepts related to traffic management and safety protocols.
Azerbaijan Technical University
Bachelor, Transport and Logistics Engineering
2017 - 2021
Completed a Bachelor's degree in Transport and Logistics Engineering. Focused on fundamental principles of transportation systems and logistics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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