Murad HüseynzadəMH
Open to opportunities

Murad Hüseynzadə

@muradhseynzad

IT specialist with expertise in technical support and troubleshooting.

Azerbaijan

What I'm looking for

I am looking for a role that offers opportunities for growth and development in IT support, where I can leverage my technical skills and contribute to team success.

I am an IT specialist with a strong foundation in technical support and troubleshooting across various operating systems, including Windows and MacOS. My experience includes user account management with Active Directory and providing remote support using tools like AnyDesk and TeamViewer. I have a proven track record of effectively managing IT issues and ensuring smooth operations in diverse environments.

Throughout my career, I have honed my skills in troubleshooting hardware and software, including printers and scanners, and have experience with ticket management systems such as Zendesk and Jira. My educational background in Transport and Logistics Engineering, combined with my hands-on experience as an IT specialist intern, has equipped me with the necessary skills to excel in fast-paced IT environments.

I am passionate about continuous learning and professional development, as evidenced by my certifications in Help Desk Support and IT Support Technical Skills. I thrive in collaborative settings and am committed to delivering exceptional service and support to enhance organizational efficiency.

Experience

Work history, roles, and key accomplishments

AZ

IT Specialist Intern

Azerlotereya

Apr 2022 - Jan 2023 (9 months)

Provided technical support and troubleshooting for users, resolving issues related to Windows, MacOS, and Microsoft Office 365. Assisted with user account management in Active Directory and configured software and operating systems. Utilized ticketing systems like Zendesk and Jira to manage support requests.

Education

Degrees, certifications, and relevant coursework

Azerbaijan Technical University logoAU

Azerbaijan Technical University

Master, Road Traffic Organization and Safety

2021 - 2023

Completed a Master's degree focusing on Road Traffic Organization and Safety. Studied advanced concepts related to traffic management and safety protocols.

Azerbaijan Technical University logoAU

Azerbaijan Technical University

Bachelor, Transport and Logistics Engineering

2017 - 2021

Completed a Bachelor's degree in Transport and Logistics Engineering. Focused on fundamental principles of transportation systems and logistics.

Tech stack

Software and tools used professionally

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Murad Hüseynzadə - IT Specialist Intern - Azerlotereya | Himalayas