Skip to main content
Ellyn MetteEM
Open to opportunities

Ellyn Mette

@ellynmette

I build internal communications and programs that align teams and clarify business decisions.

United States
Message

What I'm looking for

I'm looking to lead programs and internal communications that align cross-functional teams, clarify decisions for employees, and use content and metrics to improve organizational effectiveness.

At REI, I coordinate internal initiatives from planning through delivery, managing work plans, timelines, and cross-functional collaboration.

I develop multi-channel content plans and audience-focused materials that clarify business decisions for hourly employees. I also track and share communication metrics to evaluate effectiveness, strengthen alignment, and maintain consistent messaging across teams.

Previously, I led teams of 60–85 employees at REI, coaching performance, analyzing sales trends, and improving operations. I reduced shrink from 0.83% to 0.13% in under six months while overseeing inventory, scheduling, visual merchandising, and loss-prevention strategy.

My background in cognitive science, communications, research, and team leadership helps me turn complex information into clear, actionable communication.

Experience

Work history, roles, and key accomplishments

REI logoRE
Current

Programs and Communication

Aug 2022 - Present (4 years 1 month)

●​ Coordinate internal initiatives from planning through delivery by managing work plans, timelines, and cross-functional collaboration.
●​ Develop and execute content plans across multiple channels in support of organizational communication goals.
●​ Create audience-focused materials that clarify business decisions for hourly employees and support frontline understanding.
●​ Track and share commu

REI logoRE
Current

Content and Communication Specialist

Aug 2020 - Present (6 years 1 month)

●​ Coordinate internal initiatives from planning through delivery by managing work plans, timelines, and cross-functional collaboration.
●​ Develop and execute content plans across multiple channels in support of organizational communication goals.
●​ Create audience-focused materials that clarify business decisions for hourly employees and support frontline understanding.
●​ Track and share commu

REI logoRE

Program Manager

Mar 2017 - Jul 2022 (5 years 4 months)

●​ Oversaw teams ranging from 60 to 85 employees and ensured employee feedback was heard and supported through operational changes.
●​ Conducted performance reviews and calibration processes for team members.
●​ Mentored, coached, and trained employees on company standards and expectations.
●​ Organized community events designed to increase foot traffic and drive revenue.
●​ Analyzed sales trends

REI logoRE

Project Manager - Retail

Mar 2017 - Aug 2020 (3 years 5 months)

●​ Lead and develop teams of 60–85 employees, fostering strong performance, engagement, and operational excellence.
●​ Oversee visual merchandising, store standards, and production to ensure an elevated and consistent brand presentation.
●​ Manage and execute continuous improvement initiatives, integrating Lean Six Sigma principles to streamline processes and enhance productivity.
●​ Design and ma

LearningRx logoLE

Brain Trainer

Jan 2017 - Dec 2017 (11 months)

●​ One-on-one trainer that helps to teach students cognitive skills to use and apply in daily life.

Phi Mu National Headquarters logoPH

President, Eta Sigma

Jan 2016 - Dec 2016 (11 months)

●​ Served as the President of the Eta Sigma chapter of Phi Mu Fraternity at UC Merced, overseeing all university fraternity operations.
●​ Ensured successful execution of philanthropy events and campus activities, fostering community engagement.
●​ Guided chapter members to enhance their leadership skills and promote a positive fraternity image on campus.

University of California, Merced logoUM

Facilities Manager

Aug 2015 - Dec 2016 (1 year 4 months)

●​ Managed daily operations of the Gallo Recreation Center, ensuring a safe and enjoyable environment for patrons.
●​ Supervised a team of 20 student workers, delegating tasks effectively during shifts.
●​ Oversaw front merchandise operations, enhancing customer service and engagement.

University of California, Merced logoUM

Events and Trip Coordinating Supervisor - Outdoor Experince Program

Oct 2013 - Dec 2016 (3 years 2 months)

●​ Organized and executed off-campus events including hikes, day trips, and outdoor adventures.
●​ Coordinated travel and logistics for events requiring operations outside the university campus, including working with National and State Parks, local businesses, and community outreach.
●​ Planned and managed activities to deliver a seamless, enjoyable, and safe participant experience.

University of California, Merced logoUM

Student Researcher

Oct 2013 - May 2016 (2 years 7 months)

●​ Collaborated with various labs at the University of California, Merced, enhancing interdisciplinary research skills.
●​ Conducted research in cognitive science, developing a computer program to assist children with autism in learning social cues.
●​ Engaged in anthropology projects, focusing on population tracking of minorities and educational interests.
●​ Documented cranial metrics of Per

Assistance League logoAL

Chairman

Sep 2007 - Jun 2013 (5 years 9 months)

●​ Directed monthly meetings and organized events for 120 young women in grades 7-12 as Chairman of Assistance League.
●​ Fostered leadership skills and community engagement among Assisteens through various activities and initiatives.
●​ Collaborated with fellow leaders to enhance the overall experience and impact of the organization.

Education

Degrees, certifications, and relevant coursework

UM

University of California, Merced

Bachelor of Science, Cognitive Science

UM

University of California, Merced

Bachelor of Applied Science (B.A.Sc.), Cognitive Science and Anthropology

2013 - 2016

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan