Ellen Solomon

I’m a result-oriented business analyst with 8+ years of experience researching technology innovation effectiveness and content strategies for high-performance teams. I focus on problem-solving and translating data into actionable insight that helps teams make better decisions.

At Victor 12 Inc, I researched SaaS products and supported evidence-based decisions for a Veterans Benefits Administration Training Enterprise Solutions and Support (VTESS) contract client. I analyzed training infrastructure industry trends, refined product development processes, and identified key performance indicators to improve training effectiveness—along with recommendations for data visualizations and dashboards.

I also worked closely with agile teams by assisting with writing user stories and defining acceptance criteria with the Product Owner, SCRUM Master, and developers. I developed an Experience API implementation to track a learner’s experience in training courseware and supported deployment of a Learning Management System Centric Dual Tracking Pilot with the development team.

Earlier, at Everi Holding Inc, I produced training content for FinTech onboarding learners, designed learning paths, and maintained SCORM courseware in LearnUpon. At the Plano Public Library, I researched service enhancements (including SCRUM theory for a fast-paced learning environment) and helped optimize workflow efficiency by 15% through data-driven training solutions.