EMElla Me
@ellame
Law graduate with administrative experience and strong organizational, multilingual abilities.
MontenegroWhat I'm looking for
I am a law graduate from the International University in Novi Pazar with practical experience across administration, reception, betting operations, and seasonal hospitality roles. I combine legal training and a passed state exam for government work with hands-on experience in customer-facing and administrative positions, demonstrating reliability and strong organizational skills.
I am multilingual (advanced English and Spanish), proficient in MS Word and Excel, and active in community service as a Red Cross volunteer and a licensed legal associate for social and child welfare services. I am team-oriented, communicative, and eager to apply my law background and administrative strengths in a stable role with opportunities for growth.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Saga Copenhagen
Jul 2024 - Nov 2024 (4 months)
Provided remote customer support and client communication for Saga Copenhagen between July and November 2024, resolving inquiries and maintaining service quality for international customers.
Betting Operator
Sporting d.o.o
Mar 2023 - Jun 2024 (1 year 3 months)
Operated betting services, processed transactions and ensured compliance with company procedures, improving transaction accuracy and customer satisfaction during multiple engagements between 2022 and 2024.
Administration Assistant
Clover Logistics
Dec 2022 - Feb 2023 (2 months)
Managed administrative tasks and documentation for Clover Logistics, supporting operations and improving office organization during a three-month engagement.
Betting Operator
Sporting d.o.o
Feb 2022 - Nov 2022 (9 months)
Operated betting terminal services, assisted customers and maintained accurate records, contributing to operational consistency from February to November 2022.
Receptionist (Seasonal)
Hotel Sato
Jul 2021 - Oct 2021 (3 months)
Managed guest check-ins, reservations and front-desk operations during the 2021 season, enhancing guest satisfaction through efficient service.
Program Assistant
Border Police
Jun 2020 - Jan 2021 (7 months)
Supported the 'Stop the Grey Economy' program with administrative and field coordination tasks, contributing to program implementation from June 2020 to January 2021.
Housekeeper (Seasonal)
Hotel Splendid
May 2019 - Jul 2019 (2 months)
Performed housekeeping duties during the 2019 season, maintaining high standards of cleanliness and contributing to positive guest experiences.
Legal Intern
Law Office Rešad J. Muzurović
Jan 2018 - Oct 2018 (9 months)
Assisted with legal research, case preparation and document drafting during a law internship, supporting attorneys from January to October 2018.
Education
Degrees, certifications, and relevant coursework
International University, Novi Pazar
Bachelor of Laws, Law
Completed a Bachelor of Laws (LL.B.) at the Faculty of Law, focusing on core legal subjects and practical internship experience.
High School "Miloje Dobrašinović", Bijelo Polje
High School Diploma, General Secondary Education
Secondary education completed at High School Miloje Dobrašinović, graduating in 2006.
Tech stack
Software and tools used professionally
Availability
Location
MontenegroAuthorized to work in
Job categories
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