Open to opportunities

ella esmenda

@ellaesmenda

Message

I deliver clear customer guidance and organized service as a retail sales professional.

United States

Message

What I'm looking for

I’m looking for a role where I can apply my retail sales and customer-focused communication, stay organized with scheduling and files, and keep refining my skills through teamwork and clear goals.

I bring experience across retail sales roles, from managing customer needs and appointments to creating a smooth, comfortable shopping experience. I’m trusted to clarify product details, address concerns, and keep service moving with accuracy.

In fast-paced environments, I prioritize tasks, schedule timely support, and help peers through collaboration. At the register and on the floor, I focus on generating sales while maintaining a clean, well-organized area and handling day-to-day customer requests.

I also strengthen my reliability through structured responsibilities like organizing files and supporting administrative tasks as needed. I’m eager to secure a position that continues refining my skills through teamwork, problem-solving, and clear customer communication.

Experience

Work history, roles, and key accomplishments

Current

Sales Coworker

Current

IKEA

Sep 2021 - Present (4 years 10 months)

Managed time and prioritized tasks while scheduling timely appointments and updating customer information. Worked with customers to clarify their situation and create accurate plans of action, collaborating with peers to support sales and service.

Time Management Prioritization Appointment Scheduling Customer Service Problem Solving Collaboration Accuracy Sales Support

Brand Ambassador

American Eagle Outfitters

Dec 2019 - Jun 2021 (1 year 6 months)

Explained product details and helped resolve customer concerns about fit in a fast-paced retail environment. Generated sales at the register and on the floor while supporting brand image through displays and creative project assistance.

Product Knowledge Customer Service Sales Merchandising Creative Project Support Brand Promotion Problem Solving

Sales Associate

Spirit Halloween

Aug 2019 - Nov 2020 (1 year 3 months)

Worked as a cashier and stock clerk, checking out customers and addressing needs while keeping lines moving. Assisted customers with creating or choosing costumes and maintained the store area by restocking and organizing items.

Cash Handling Stocking Customer Service Line Management Donation Promotion Problem Solving Microsoft Office

Volunteer

Glenbrook Elementary

Aug 2016 - Aug 2019 (3 years)

Supported school administrative tasks at the start and end of the school year, including updating and inputting files for the new year. Assisted as assigned by teachers and office staff.

Administrative Support File Updates Data Entry Organizational Skills

Education

Degrees, certifications, and relevant coursework

William Rainey Harper College

Associate's in Art, Art

2021 - 2025

Activities and societies: Painting projects using oil and acrylic; experience with digital programs and effects to enhance artworks, including personal portraits.

Pursued an Associate's in Art at William Rainey Harper College from August 2021 to May 2025.