Dewnell Gibson
@dewnellgibson
Motivated student seeking growth in sales and customer service.
United StatesWhat I'm looking for
I am a highly organized and motivated student currently attending The City College of New York. With nearly two years of experience in retail and customer service, I have developed strong skills in multitasking, effective communication, and collaboration. My goal is to leverage these skills in a growth-oriented sales role, where I can take on increasing responsibilities and contribute to a positive work environment.
During my time at Walgreens, I provided friendly and efficient checkout services, managed inventory, and addressed customer inquiries. My experience at Blanche Community Progress Day Care Center further honed my customer service skills, as I greeted and directed individuals while maintaining a welcoming atmosphere. I have also worked as a Customer Service Representative at Party City, where I resolved customer issues and provided accurate product information.
As I continue my education, I am eager to further develop my skills in sales and customer service. I am passionate about creating positive experiences for customers and am excited about the opportunity to grow within a dynamic organization.
Experience
Work history, roles, and key accomplishments
Sales Associate
Walgreens
Jul 2023 - Present (1 year 11 months)
Provided customers with friendly, curious, and efficient checkout services, handling cash, voids, returns, and refunds. Answered customer inquiries regarding products and store policies, ensuring a positive shopping experience.
Front Desk
Blanche Community Progress Day Care Center
Jul 2022 - Present (2 years 11 months)
Greeted and directed individuals upon arrival, providing a welcoming and informative first impression of the organization. Answered questions about company services, directions, and general inquiries while maintaining a clean and organized front desk area.
Customer Service Representative
Party City
Jun 2019 - Present (6 years)
Resolved customer issues and complaints, ensuring customer satisfaction. Provided accurate information regarding products and services, and informed customers about discounts or offers.
Phone Salesperson
Volunteer Organization
Made outgoing calls to generate leads for the sales team. Skillfully searched online marketplaces to find the best properties within buyers' budgets.
Tournament Helper
Volunteer Organization
Assisted tournament organizers in various tasks to ensure a smooth running event. Contributed to logistical arrangements and participant support.
Education
Degrees, certifications, and relevant coursework
CNCity College Of NewYork
Bachelor's Degree, General Studies
Currently pursuing an undergraduate degree at City College of New York. Focusing on general academic coursework as part of the ongoing studies.
High School For Community Leadership
High School Diploma, General Studies
Obtained a high school diploma from High School For Community Leadership. Completed coursework necessary for graduation.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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