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Eliza Brinza

@elizabrinza

I deliver customer experience and operations support across international hospitality.

Spain
Message

What I'm looking for

I’m looking for a customer experience and operations role where I can support day-to-day performance, coordinate teams, and deliver warm, consistent service in an international environment—balancing operations, communication, and a strong guest-focused mindset.

I’m a multilingual professional with experience in aviation, hospitality, and sports tourism, focused on delivering strong customer service and reliable operations support. I coordinate teams and help ensure smooth day-to-day experiences in international environments.

Currently, I work as an Assistant Manager at ION CLUB Costa Calma, where I support operations, scheduling, basic accounting, and customer service. I also coordinate staff and management and occasionally teach yoga classes—always keeping the customer experience at the center.

Alongside this, I’ve built content and marketing skills as a Freelance Fuerteventura Marketing & Content Creator, managing photography, social media content, and Instagram for watersports. My airport and cabin crew background strengthened my passenger assistance, guidance, cabin safety supervision, and crew coordination in fast-paced, high-pressure settings.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

EAE Business School logoES

EAE Business School

Business Management Diploma, Business Management

2023 - 2024

Earned a Business Management Diploma at EAE Business School from Apr 2023 to Mar 2024.

HT

500-Hour Yoga Teacher Training

500-Hour Yoga Teacher Training, Yoga

2023 - 2023

Completed a 500-hour Yoga Teacher Training in Rishikesh, India (Nov 2023–Dec 2023).

AE

Avion Express

Cabin Crew Certificate, Cabin Crew / Aviation

2022 - 2023

Activities and societies: Safety procedures, inflight service, and passenger assistance.

Completed a Cabin Crew certificate at Avion Express from May 2022 to Apr 2023.

EA

Escuela Superior Aeronáutica

Initial Cabin Crew Member Course, Cabin Crew / Aviation

2021 - 2022

Activities and societies: Inflight safety and service training in fast-paced, high-pressure environments.

Completed an Initial Cabin Crew Member course from Apr 2021 to Apr 2022.

ID

IES Carpe Diem

High School Diploma, Science

2017 - 2019

Completed a Science high school diploma at IES Carpe Diem in Chinchón, Spain (Sep 2017–May 2019).

Tech stack

Software and tools used professionally

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