I'm seeking a remote customer service role that offers competitive pay, growth opportunities, and a supportive team environment. I value clear communication, well-defined processes, and companies that prioritize both customer satisfaction and employee development. I bring strong communication skills, problem-solving abilities, and a genuine passion for helping customers succeed.
EO
Open to opportunities
Elizabeth Ogunleye
@elizabethogunleye
TEFL-qualified English and ESL teacher delivering engaging, culturally relevant online lessons that build confidence and fluency.
NigeriaWhat I'm looking for
I’m a certified English educator with a TEFL qualification and a B.A. in English, offering over 6 years of (online) experience teaching young learners. I’ve taught students across the U.S., Canada, and the U.K., building confidence through interactive and creative lesson plans.
I design customized ESL lessons tailored to different student levels and learning styles, developing reading, writing, and speaking activities that keep learners motivated. Using virtual tools like Zoom and Google Classroom, I assess and track progress, provide targeted feedback, and adjust instruction to improve learning outcomes.
I also strengthen language skills beyond the classroom as a remote writing coach and content writer. From teaching creative and academic writing to researching and creating eBooks, and writing SEO-friendly articles, I bring clear communication, deadline discipline, and adaptable support to every learner and client—currently pursuing an M.A. in English.
Experience
Work history, roles, and key accomplishments
PR
Current
English Teacher (ESL Tutor)
Preply
May 2025 - Present (1 year 1 month)
Taught one-on-one English tutoring focused on conversation, grammar, and fluency. Adapted lessons to students' levels and time zones, assessed progress regularly, and adjusted instruction based on learning needs.
TS
Current
ESL Writing Coach
The Scribe
Sep 2021 - Present (4 years 9 months)
Coached children and adults on writing fundamentals and creative/academic composition. Provided feedback to strengthen grammar, sentence structure, organization, coherence, and editing skills.
TS
eBook & Guide Writer
The Scribe
Jan 2022 - Jan 2025 (3 years)
Researched topics on healthier living and daily-life improvements and wrote step-by-step eBooks and guides. Created engaging content for individuals, students, and parents while meeting strict deadlines.
CW
Customer Service Representative
Cwwtechafrica
Jun 2022 - Sep 2022 (3 months)
Responded to customer inquiries and complaints via phone, email, and chat. Assisted customers with website navigation and technical issues, created scenario-based responses, and maintained detailed interaction records.
NE
Emergency Call Agent
Nema
Apr 2021 - Apr 2022 (1 year)
Managed emergency call intake and ensured swift team responses. Documented emergency details accurately while maintaining a calm demeanor during urgent incidents.
GE
SEO Content Writer
Gemstrack
Jan 2021 - Jan 2022 (1 year)
Researched and wrote interactive, informative SEO-friendly articles and collaborated with teams to deliver quality content. Performed keyword analysis and optimized content strategy using SEMrush or Ahrefs while meeting deadlines across time zones.
MS
English Language Instructor
Model College, Nasarawa State
Jan 2020 - Jan 2021 (1 year)
Taught written and oral English to young students using interactive, student-centered learning environments. Assessed student progress and provided constructive feedback to support language development.
Education
Degrees, certifications, and relevant coursework
University of Ibadan
Master of Arts, English
Pursuing an M.A. in English at the University of Ibadan (in view), expected to complete in 2026.
Obafemi Awolowo University
Bachelor of Arts, English
2020 -
Pursuing a B.A. in English at Obafemi Awolowo University.
Availability
Open to opportunities
Location
NigeriaAuthorized to work in
Salary expectations
60k-100k USD
Job categories
Skills
ESL TeachingEnglish TeachingCurriculum DevelopmentLesson planningLearning AssessmentStudent Progress TrackingVirtual TutoringZoomGoogle ClassroomWriting InstructionContent WritingCopywritingSEOKeyword Researchseo writingWriting EditingRelationship BuildingCommunicationTime ManagementResearchAdjustAstroEnhanceGmailInstructorSEMrushWriter Remote
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