ELIZABETH MUSYOKI

Prepared and submitted all staff training projections reports for consideration and approval in the Human Resource Management Committee.
Compiled training status reports for onward submission to the Public
Service Commission.
• Ensured that all newly employed officers were considered for induction
programs.
• Ensured that students on attachment were placed in respective
departments.

Provided prompt customer support, increasing client satisfaction rates.
Managed online marketing initiatives to boost product visibility.
Processed and analyzed customer feedback to improve services.
Facilitated insurance policy issuance and claims processing.
Resolved customer inquiries on first contact, improving service efficiency.

Conducted demographic data collection through home visits, ensuring ethical handling of survey information.

Monitored election processes and reported findings to ensure transparency and integrity during elections.

Maintained accurate registry records, supervised attaches, provided customer support, and assisted in loan documentation and analysis.

Studied for a Bachelor of Science in Communication and Public Relations, focusing on effective communication strategies, public relations practices, and media relations.

Completed a course in Computer Applications, gaining skills in various software and applications relevant to information and communication technology.

Achieved the Kenya Certificate of Secondary Education, focusing on a broad curriculum that prepared for further education and professional development.

Completed primary education, laying the foundation for future academic pursuits and personal development.