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Elizabet Estrada Macias

@elizabetestradamacia

Detail-oriented promotions coordinator with strong customer service skills.

United States
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What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am an experienced promotions and billback coordinator with a strong background in customer service and accounting. Currently, I manage the review and clearing of billback claims at Mi Rancho Tortillas, where I also perform monthly close tasks and coordinate pricing with the sales and accounting teams. My ability to prepare detailed reports and assist in accounts receivable processes has significantly contributed to the efficiency of our operations.

Previously, I have held various roles, including accounting assistant and warehouse clerk, where I honed my skills in customer interaction and logistical support. My experience at Apple as a Level 2 Material Handler allowed me to develop a keen eye for detail while inspecting electronic devices. I thrive in fast-paced environments and enjoy collaborating with teams to achieve common goals.

Experience

Work history, roles, and key accomplishments

MT
Current

Promotions & Billback Coordinator

Mi Rancho Tortillas

Jan 2023 - Present (2 years 11 months)

Responsible for managing billback claims and payables, performing monthly close tasks, and coordinating pricing with sales and accounting teams. Prepares various reports and assists in accounts receivable processes.

AI

Level 2 Material Handler

Apple, Inc.

Jun 2020 - May 2021 (11 months)

Inspected electronic devices, maintained production and distribution processes, and assembled and tested devices to ensure functionality.

CM

Customer Service Representative

Corestaff /Maximus

Nov 2019 - Mar 2020 (4 months)

Provided excellent customer service by resolving inquiries and managing escalated issues, while verifying eligibility and entering data accurately.

AD

FC Associate

Amazon DSM1

Mar 2019 - Oct 2019 (7 months)

Received and documented merchandise, ensured proper packing for shipping, and maintained stock levels while processing incoming materials.

AS

FC Associate

Amazon SMF1

Nov 2017 - Jul 2018 (8 months)

Performed various roles including counting products, picking items for shipment, and ensuring accurate scanning for packing.

MC

Cashier, Stocker, Team Assistant

Mi Rancho Super Mercado Y Carniceria

Feb 2014 - Nov 2017 (3 years 9 months)

Monitored cash limits, provided customer service, and assisted with sales floor operations while ensuring accurate checkout procedures.

Education

Degrees, certifications, and relevant coursework

LS

Luther Burbank High School

High School Diploma, General Education

2008 - 2012

Activities and societies: Participated in an after-school club focused on teamwork, volunteer work, and mentoring youth.

Was part of an after-school club that consisted of teamwork, volunteer work, and mentoring youth in the community.

Tech stack

Software and tools used professionally

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Elizabet Estrada Macias - Promotions & Billback Coordinator - Mi Rancho Tortillas | Himalayas