Elizabet Estrada Macias
@elizabetestradamacia
Detail-oriented promotions coordinator with strong customer service skills.
What I'm looking for
I am an experienced promotions and billback coordinator with a strong background in customer service and accounting. Currently, I manage the review and clearing of billback claims at Mi Rancho Tortillas, where I also perform monthly close tasks and coordinate pricing with the sales and accounting teams. My ability to prepare detailed reports and assist in accounts receivable processes has significantly contributed to the efficiency of our operations.
Previously, I have held various roles, including accounting assistant and warehouse clerk, where I honed my skills in customer interaction and logistical support. My experience at Apple as a Level 2 Material Handler allowed me to develop a keen eye for detail while inspecting electronic devices. I thrive in fast-paced environments and enjoy collaborating with teams to achieve common goals.
Experience
Work history, roles, and key accomplishments
Promotions & Billback Coordinator
Mi Rancho Tortillas
Jan 2023 - Present (2 years 11 months)
Responsible for managing billback claims and payables, performing monthly close tasks, and coordinating pricing with sales and accounting teams. Prepares various reports and assists in accounts receivable processes.
Accounting Assistant
Mi Rancho Tortillas
Mar 2022 - Jan 2023 (10 months)
Maintained company insurance policies, assisted with customer payments and transactions, and supported accounts payable in reviewing and reconciling vendor payments.
Warehouse Clerk
Mi Rancho Tortillas
Jun 2021 - Mar 2022 (9 months)
Handled shipping and receiving duties, managed documentation for merchandise, and assisted the accounting department with customer check collections.
Level 2 Material Handler
Apple, Inc.
Jun 2020 - May 2021 (11 months)
Inspected electronic devices, maintained production and distribution processes, and assembled and tested devices to ensure functionality.
Customer Service Representative
Corestaff /Maximus
Nov 2019 - Mar 2020 (4 months)
Provided excellent customer service by resolving inquiries and managing escalated issues, while verifying eligibility and entering data accurately.
FC Associate
Amazon DSM1
Mar 2019 - Oct 2019 (7 months)
Received and documented merchandise, ensured proper packing for shipping, and maintained stock levels while processing incoming materials.
FC Associate
Amazon SMF1
Nov 2017 - Jul 2018 (8 months)
Performed various roles including counting products, picking items for shipment, and ensuring accurate scanning for packing.
Cashier, Stocker, Team Assistant
Mi Rancho Super Mercado Y Carniceria
Feb 2014 - Nov 2017 (3 years 9 months)
Monitored cash limits, provided customer service, and assisted with sales floor operations while ensuring accurate checkout procedures.
Education
Degrees, certifications, and relevant coursework
Luther Burbank High School
High School Diploma, General Education
2008 - 2012
Activities and societies: Participated in an after-school club focused on teamwork, volunteer work, and mentoring youth.
Was part of an after-school club that consisted of teamwork, volunteer work, and mentoring youth in the community.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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