Open to opportunities

elisha moodley

@elishamoodley

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Experienced administrative professional skilled in medical dispatch and office management.

South Africa

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What I'm looking for

I am seeking an administrative role in a healthcare or emergency services environment where I can apply dispatch, billing, and patient-coordination skills within a collaborative, service-focused team.

I am an experienced administrative professional with a background in medical support, dispatch, and customer-facing roles. I have supported paramedics, managed control room operations, dispatched emergency services, and handled front-desk responsibilities in clinical and towing environments.

My strengths include switchboard operation, invoicing, stock control, daily cash reconciliation, and use of systems such as Outlook, Excel, Pastel, and EMD technologies. I have experience managing staff shifts, producing daily reports, authorising medical aid queries, and liaising with customers and insurers.

I bring a collaborative, reliable work ethic with proven skills in communication, teamwork, and decision-making, and I seek to contribute these abilities to a dynamic team focused on patient care, operational efficiency, and excellent customer service.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Dr Manogran Naicker Inc

Jan 2025 - Jan 2026 (1 year)

Handled switchboard, Pastel and EMD systems, patient bookings, medical aid enquiries, lab result allocation and billing, plus monthly remittances and reconciliations to support clinic administration.

Excel Medical Aid Authorisations Billing Reconciliations

Control Room Manager

Medi Response

Jul 2022 - Apr 2023 (9 months)

Managed control room operations, staff rostering, call overflow handling and emergency dispatch, while maintaining daily reports and medical aid authorisations to ensure timely responses.

Reporting Medical Aid Authorisations Excel

Personal Assistant

Bigshow Towing and Recovery

Jan 2020 - Jun 2022 (2 years 5 months)

Provided administrative support to the owner including switchboard management, invoicing, dispatching jobs, stock control and creditor/debt management to streamline operations.

Dispatching Invoicing Stock Control

Front Shop Assistant

Netcare Alberlito Hospital

Jan 2018 - Dec 2019 (1 year 11 months)

Managed cashiering, merchandising, inventory ordering and stock control to maintain retail operations and improve customer experience within the hospital retail outlet.

Cashiering Merchandising Inventory Management Stock Control Customer Service

Paramedic Trainee

Netcare Education

Jan 2016 - Dec 2017 (1 year 11 months)

Supported paramedics with equipment handling, daily vehicle checks, and data analysis during structured training, contributing to operational readiness and patient care processes.

Patient Care Data Analysis Teamwork

Education

Degrees, certifications, and relevant coursework

Belverton Secondary School

National Senior Certificate, General Secondary Education

2009 - 2014

Completed National Senior Certificate with coursework including English, Afrikaans, Mathematics, Life Sciences, Geography, Visual Arts, and Life Skills.