
Elisha Maiko
@elishamaiko
Customer Support Assistant and Swahili translator seeking to contribute to Outlier as an AI training contributor.
What I'm looking for
As a Freelance Customer Support Assistant, I support customers in Swahili and English through WhatsApp and phone, providing clear, accurate information in response to inquiries.
I also perform data entry and documentation, and manage my time to meet deadlines.
As a Volunteer Translator with Dar es Salaam Community, I translate notices and educational materials from English to Swahili.
I review grammar and ensure translations are culturally appropriate for Tanzania. I also bring experience in online research, text annotation, and proofreading.
Experience
Work history, roles, and key accomplishments
Freelance Customer Support Assistant
Self Employed
Jan 2022 - Present (4 years 9 months)
Provided customer support in Swahili and English via WhatsApp and phone, resolving inquiries with clear and accurate information. Performed data entry and documentation with high accuracy while managing time to meet deadlines.
Volunteer Translator
Dar es Salaam Community
Jan 2021 - Present (5 years 9 months)
Translated notices and educational materials from English to Swahili, reviewing grammar and ensuring cultural appropriateness for Tanzania.
Education
Degrees, certifications, and relevant coursework
Elisha hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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