Sonyia Miller

I've built 10 years of experience in claims processing, medical office procedures, insurance billing, and cross-functional office management.

In an Operations Coordinator, Office Manager, and Customer Service role, I prepared estimates and invoices, posted accounts receivable invoices, maintained customer and payment records, coordinated technicians, and produced billing and reporting. I used QuickBooks Online and Microsoft Excel while communicating with clients, vendors, and team members.

I'm trained in medical billing and coding through Ultimate Medical Academy and hold HIPAA Certification for Healthcare Professionals. My knowledge includes insurance verification, patient accounts, CPT, ICD-9, ICD-10, HCPCS, collections, co-pays, deductibles, and co-insurance.

I bring organized documentation, attention to detail, and the ability to prioritize multiple tasks in fast-paced environments while working independently and as part of a team.