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Elijah Mangwengwende

@elijahmangwengwende

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Experienced network engineer and apprenticeship tutor specializing in secure infrastructure.

United Kingdom

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What I'm looking for

I am seeking senior network/infrastructure roles where I can apply security and cloud expertise, mentor teams, and shape apprenticeship training in a collaborative, delivery-focused environment.

I am an experienced IT and network engineer with a strong background in network security, cloud platforms, and technical apprenticeship delivery. I have delivered and assessed Network Engineer Level 4 and ICT/Cyber Security Level 3 apprenticeships, supported major projects for NHS, Metropolitan Police and the Home Office, and worked hands‑on with Cisco, Palo Alto and Azure technologies.

I combine practical field and NOC experience with curriculum development and coaching, having served as Senior Digital Apprenticeship Tutor, Technical Coach, NOC engineer and Infrastructure & Cloud Engineer. I focus on secure, resilient network design and troubleshooting while mentoring learners to achieve strong end‑point assessment results.

Experience

Work history, roles, and key accomplishments

Current

Senior Digital Apprenticeship Tutor

Current

The Colleges Partnership

Jan 2024 - Present (1 year 8 months)

Managed curriculum and delivered Network Engineer Level 4 and ICT/Cyber Level 3 apprenticeship training, achieving high EPA results and supporting learners to progress to employment or further study.

Curriculum Design Learner Support Functional Skills QA

Infrastructure & Cloud Engineer

Leidos

Jan 2022 - Dec 2023 (1 year 11 months)

Managed and secured enterprise networks, configured firewalls (Palo Alto, FMC/FTD), and administered Microsoft Azure networking components to ensure stability and compliance.

Palo Alto Networks FMC FTD Network Security Change Management Troubleshooting

Technical Coach

GK Apprenticeships

Jan 2021 - Dec 2022 (1 year 11 months)

Coached apprenticeship learners, produced action plans and mock assessments, and supported quality assurance to improve learner outcomes and EPA readiness.

Coaching Assessments Learner Support Quality Assurance Feedback

NOC Analyst

CAE Technology Services

Jan 2021 - Dec 2021 (11 months)

Provided 24/7 incident ownership and network monitoring, resolved router/switch/firewall issues, and liaised with stakeholders and 3rd-party suppliers to restore services.

Ticketing (Autotask Remedy)Cisco Fortinet LogicMonitor Troubleshooting

NOC Engineer

Vysiion

Jan 2019 - Dec 2021 (2 years 11 months)

Implemented enterprise networking and security solutions including AAA, ASA, VPNs and Cisco ISE/FMC, and used monitoring and forensic tools to investigate incidents.

VPN Solarwinds PRTG Security Onion Incident Response

Field Engineer

AzteQ

Jan 2018 - Dec 2019 (1 year 11 months)

Provided on-site ICT support for multiple schools, administering Active Directory, servers, workstations, printers and inventories while delivering projects and user training.

Active Directory Windows Server Software Deployment Inventory Management

Field Engineer

Technique IT

Jan 2018 - Dec 2018 (11 months)

Responded to end-user support requests, performed desktop fixes, documented resolutions, and developed knowledge base articles to improve service delivery.

Troubleshooting Knowledge Base Ticketing Customer Service

IT Network Engineer & Instructor

West London College & The Open University

Jan 2015 - Dec 2018 (3 years 11 months)

Delivered CCNA routing & switching and security curriculum, established the Cisco Academy, and provided IT helpdesk support and hands-on training to students.

CCNA Cisco Academy Setup IT Helpdesk Training Delivery Curriculum Development Diagnostic Testing

Education

Degrees, certifications, and relevant coursework

Microsoft (certification)

Microsoft Certified: Azure Network Engineer Associate, Cloud Networking (Azure)

Awarded Microsoft Certified: Azure Network Engineer Associate certification.

Palo Alto Networks

Professional certification (PCNSE), Network Security

Achieved Palo Alto Networks Certified Network Security Engineer (PCNSE) certification.

TQUK

TQUK Level 3 Award in Education and Training, Education and Training

Awarded the TQUK Level 3 Award in Education and Training.

The Open University

Professional certification / course credits (CCNA), Computer Networking and Cyber Security

2016 - 2020

Completed multiple CCNA-related professional training courses including Routing & Switching, Security, and Cyber Security Operations.

Global Knowledge UK

Professional training / course, Network Identity and Access

Completed Cisco Identity Search Engine Essentials training.

Microsoft Academy / JBC

City & Guilds Diplomas / MTA (certifications), Information and Communication Technology

2013 - 2013

Completed City & Guilds diplomas in ICT Professional Competence (Level 3) and ICT Systems Support (Level 2), and Microsoft Technology Associate Networking Fundamentals.