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Open to opportunities

Elethu Malunga

@elethumalunga

Dedicated customer representative with strong communication and problem-solving skills.

South Africa
Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills in a dynamic environment, with opportunities for growth and development.

I am a disciplined and self-motivated individual who thrives on challenges. My experience as a Customer Representative at Mariposa Call Centre has honed my skills in issue resolution, order management, and providing exceptional customer support. I take pride in my ability to interact positively with a diverse range of people, ensuring that each customer feels valued and understood.

In my previous role as an Admin Officer at ThinkingPairGroup, I managed travel services and office procedures, demonstrating my organizational skills and attention to detail. My educational background in Travel & Tourism, combined with my practical experience in hospitality at The Royal Hotel, has equipped me with a solid foundation in customer service and administrative support.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

PS

PORT SHEPSTONE SECONDARY SCHOOL

Grade 12 (Matriculation), General Studies

Completed secondary education, achieving a Grade 12 (Matriculation) qualification. Developed foundational knowledge across various subjects.

CK

COASTAL COLLEGE KZN

National Certificate (N4-N6), Travel & Tourism

Undertook studies in Travel & Tourism, earning a National Certificate (N4-N6). Gained expertise in travel office procedures, tourism communication, and destination knowledge.

Tech stack

Software and tools used professionally

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Elethu Malunga - Customer Representative (UK) - Mariposa Call Centre | Himalayas