Looking for a job

Elena Perez Soler

@elenaperezsoler1

I support regulated operations through accurate case administration, secure records management, and multilingual stakeholder coordination.

Tunisia

Message

What I'm looking for

I'm seeking remote opportunities in administration, data entry, customer support, operations, case management, or international organisations, where I can apply accurate records management, confidential information handling, and stakeholder coordination.

I've supported custody operations at the Metropolitan Police Service, maintaining secure records, preparing legal documentation, and coordinating with Immigration Enforcement, healthcare professionals, solicitors, interpreters, and partner agencies.

I bring over 30 years of experience across public service, administration, mental health support, property inspection, and hospitality. My work is grounded in accurate data entry, confidential information handling, case administration, and compliance with strict procedures and deadlines.

In mental health services, I maintained confidential case records, prepared reports, and worked with healthcare professionals and local authorities to support adults living independently. I have also produced detailed property inspection reports and coordinated appointments for landlords, tenants, and estate agents.

I'm a bilingual Spanish and English speaker with a BSc (Hons) in Psychology, based in Tunisia and available for remote work and travel. I bring a professional, respectful approach to supporting multicultural teams, vulnerable individuals, customers, and government stakeholders.

Experience

Work history, roles, and key accomplishments

Detention Officer

Metropolitan Police Service

Jul 2022 - Aug 2026 (4 years 1 month)

Provided operational, administrative and procedural support within a busy custody environment, ensuring compliance with legislation and policies. Maintained accurate records, liaised with partner agencies, and supported immigration-related procedures.

Data Entry Database Management Connect Custody Management Systems Records Management Confidential Information Handling Compliance Multi Agency Collaboration Report Preparation Microsoft Word Excel Outlook PowerPoint

Receptionist

White House Hotel

Dec 1997 - Oct 1998 (10 months)

Delivered professional reception and customer service, managed bookings and guest records, and processed payments and administrative documentation.

Customer Service Booking Record keeping Payment Processing Front Office Operations

Receptionist

Flemings Hotel

Oct 1997 - Dec 1997 (2 months)

Managed front desk operations and customer enquiries, processed reservations and payments, and maintained accurate guest and administrative records.

Customer Service Reservations Payment Processing Record keeping Front Desk Operations

Receptionist / Guest Services

Hilton Regent's Park Hotel

Apr 1994 - May 1997 (3 years 1 month)

Managed guest arrivals and departures, coordinated reservations and customer enquiries, and processed payments. Delivered high-quality customer service in a multicultural environment.

Customer Service Reservations Payment Processing Record keeping Communication Skills Teamwork

Property Inventory Clerk

Conducted detailed residential property inventories and inspections for landlords, tenants and estate agents. Prepared written inspection reports and managed electronic records.

Property Inspections Report Writing Data Entry Records Management Appointment Coordination Attention To Detail

Mental Health Support Worker

Equinox Brent

Supported adults to live independently within the community while maintaining professional, confidential and accurate records. Liaised with healthcare professionals and local authorities, and supported person-centred care planning.

Case Records Report Preparation Confidentiality Safeguarding Person centred care Stakeholder Liaison Electronic Records Management