At SoftServe Inc., I designed and delivered end-to-end learning initiatives, from training needs analysis through evaluation. I wrote storyboards and assessments aligned to learning objectives, and used Kirkpatrick evaluation data to improve courses.
I owned a global educator development programme for 2,000+ participants across EMEA and LATAM, setting its learning roadmap, KPIs and quarterly milestones. I also designed and ran 40+ learning sessions and community events per year, and increased onboarding sessions for new educators 2.5x within one year.
At Eduxo, I’m building a learning and capacity-building strategy for a remote volunteer team, including onboarding with structured progression and engagement milestones. My approach draws on an MA in Organisational and Social Psychology and experience designing volunteer and civic learning programmes.

