Ekom-Obonh Akpan
@ekom-obonhakpan
Experienced customer-service leader and teacher skilled in operations, team supervision, and student-centered instruction.
What I'm looking for
I hold a B.Sc. in Botany with Second Class Honours and have built a career spanning customer service, restaurant supervision, and classroom teaching, bringing a practical, solution-oriented approach to every role.
At FHI360 I championed user feedback and supported product improvements while demonstrating project-management strengths; as a restaurant supervisor I led teams, ensured operational hygiene and accurate sales processes; as a teacher I design lessons, assess progress, and engage parents to support student outcomes.
Experience
Work history, roles, and key accomplishments
Teacher
Marygold International School
Jan 2021 - Present (4 years 8 months)
Planned and delivered engaging lessons, developed instructional materials, assessed and graded student progress, maintained classroom discipline, and communicated with parents to support student development.
Restaurant Supervisor
Tantalizers
Jan 2015 - Jan 2021 (6 years)
Supervised restaurant operations, enforced hygiene standards, ensured accurate sales recording and receipts, coordinated with kitchen staff to expedite orders, and submitted daily activity reports to management.
Customer Service Representative
FHI 360
Jan 2011 - Jan 2014 (3 years)
Acted as the voice of the customer by delivering user feedback to inform technology improvements and managed customer service operations, prioritizing multiple projects to deliver results within established timelines.
Education
Degrees, certifications, and relevant coursework
University of Uyo
Bachelor of Science, Botany/Ecological Studies
2005 - 2009
Grade: Second Class Honour
Completed a Bachelor of Science in Botany/Ecological Studies, graduating with Second Class Honour in 2009.
St. Mary's Senior Science College
West African Senior School Certificate, Senior Secondary Science
2000 - 2003
Completed senior secondary education and obtained the West African Examinations Council certificate in 2003.
Offot Ukwa Secondary School
Secondary Education, Secondary Education
1997 - 2000
Attended Offot Ukwa Secondary School from 1997 to 2000.
Delight International Nursery/Primary School
First School Leaving Certificate, Primary Education
1992 - 1997
Completed primary education and obtained the First School Leaving Certificate in 1997.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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