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@ekaterinavlahova
Trilingual project management student with extensive customer service experience.
I am currently pursuing a Bachelor's degree in Project Management at Broward College, where I maintain a GPA of 3.81. My education has equipped me with a solid foundation in business principles, accounting, and public speaking, which I apply in my professional endeavors.
With over a decade of experience at Hard Rock Casino, I have honed my skills in customer service and financial management. As a Dealer and Supervisor, I excelled in delivering exceptional service in a fast-paced environment while ensuring compliance with gaming regulations. My previous role as an Assistant Account Manager at Cosmo Swin further developed my abilities in budgeting, forecasting, and client account management.
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Work history, roles, and key accomplishments
Hard Rock Casino
Oct 2010 - Dec 2024 (14 years 2 months)
Delivered exceptional customer service in a fast-paced gaming environment. Maintained accurate game accounting and ensured compliance with gaming regulations. Managed payouts and financial balancing while supporting casino operations.
Cosmo Swin
Jan 2019 - Feb 2021 (2 years 1 month)
Supported senior account managers with budgeting, forecasting, and financial statement preparation. Ensured accuracy in client account management and resolved financial discrepancies in a timely manner.
Degrees, certifications, and relevant coursework
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