Edwin Olano
@edwinolano
Experienced Risk and Fraud Management Analyst with strong analytical skills.
What I'm looking for
I am a dedicated Risk and Fraud Management Analyst with over five years of experience in identifying and mitigating fraudulent activities. My career began at GVC - Ladbrokes Coral, where I honed my skills in monitoring accounts and analyzing data to detect suspicious activities. This role laid the foundation for my expertise in fraud prevention and customer service.
At Oxari Management Inc., I continued to develop my skills in handling complex fraud-related issues, including money laundering and document validation. My most recent position at Shopee/SeaMoney as a Senior Risk and Fraud Management Analyst allowed me to lead a team in addressing various fraud cases while also managing customer service escalations. I am currently transitioning into a Senior Finance Analyst role, where I oversee financial operations and investigate fraudulent activities within the organization.
Experience
Work history, roles, and key accomplishments
Senior Finance Analyst/Financial Operation's PIC
Shopee/Seamoney
Apr 2023 - Oct 2024 (1 year 6 months)
Responsible for reconciling hub remittances and end-of-day reports for various hubs. Supervised hub leads, coordinators, and cashiers. Investigated fraudulent activities occurring within the hubs and among riders.
Senior Risk And Fraud Management Analyst
Shopee/Seamoney
Oct 2021 - Apr 2023 (1 year 6 months)
Managed fraud-related issues such as terms and conditions violations and product voucher abuse. Handled CSR email and chat escalations. Distributed tasks among the team to ensure efficient workflow.
Risk And Fraud Management Analyst
Oxari Management Inc.
Dec 2019 - Jul 2021 (1 year 7 months)
Handled fraud-related issues including terms and conditions violations, product bonus abuse, and money laundering. Performed document validation and withdrawal approval processes. Investigated fraudulent activities within customer accounts.
Risk And Fraud Management Analyst
GVC - Ladbrokes Coral
Jul 2018 - Aug 2019 (1 year 1 month)
Monitored accounts, terms and conditions violations, customer service, and financial transactions. Analyzed data to identify fraudulent and suspicious activities between buyers and sellers. Investigated forgery and theft within customer accounts and transactions.
Education
Degrees, certifications, and relevant coursework
Emiliano Tria Tirona Memorial National Highschool
High School Diploma, General Studies
Completed high school education.
E-Synergy International
Certificate, English Proficiency and Customer Service
Completed a short course training program focused on enhancing English proficiency and customer service skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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