At KERECIS LLC, I support Epic and Innovaccer workflows and translate clinical and operational needs into requirements, process maps, and user stories. I also support UAT and investigate application, access, data, and workflow incidents.
I helped implement four automated healthcare data-verification workflows, reducing processing errors by 25% and saving approximately six hours of manual work each week. I also validate approximately 350–450 system records and service requests monthly while maintaining more than 98% accuracy.
Previously, at Cardinal Innovations Healthcare, I supported healthcare applications and helped reduce unresolved request volume by approximately 20%. At AmerisourceBergen, I standardized Excel reporting processes, cutting preparation time by approximately 30%.
