Edward Johnson

Delivered compassionate personal care services, including assistance with daily living activities, ensuring patient comfort and well-being. Managed household tasks and errands, enhancing patient quality of life through proactive support.

Analyzed and evaluated data from electronic sources to enhance the accuracy of a computer-based eligibility system for Medicaid services. Computed benefits based on eligibility determinations, utilizing data-driven insights to support informed decision-making.

Developed a comprehensive understanding of HUD regulations, effectively addressing tenant issues and ensuring compliance with NYCHA policies. Assisted clients in completing applications for benefits, streamlining the process and improving access to essential services.

Fostered collaborative relationships with healthcare providers to facilitate effective patient care and service delivery. Managed a diverse caseload of 10-15 participants, providing crisis intervention, assessments, and follow-up support to improve mental health outcomes.

Supervised recreational and educational activities, ensuring a safe and enriching environment for participants. Identified and mitigated risks within public spaces, prioritizing participant safety and well-being.

Conducted outreach initiatives to recruit and retain participants for health studies, effectively managing follow-up communications and maintaining participant engagement. Collaborated with study teams to implement retention strategies, ensuring regulatory compliance and participant safety during outreach activities.

Streamlined documentation processes related to training, recruitment, and performance evaluation, enhancing operational efficiency. Maintained comprehensive employee databases, ensuring accurate tracking of salaries, absences, and performance metrics.

Completed an online certification program focusing on COVID-19 Contact Tracing. Gained expertise in public health strategies for disease containment.