Dolapo Towolawi

Processed and cleaned over 100,000 data records, which improved data accuracy by 20% and significantly reduced processing time. Developed automated data pipelines to enhance efficiency in data collection and transformation. Conducted exploratory data analysis (EDA) to identify patterns, trends, and anomalies in large datasets.

Conducted customer behavior analysis, leading to a 20% higher retention rate and a 15% increase in average purchase value. Performed sales performance analysis, identifying underperforming products and recommending optimizations that resulted in a 10% revenue increase. Collaborated with marketing and operations teams to refine customer segmentation strategies, boosting targeted marketing conversio

Managed over 5 cross-functional projects, ensuring real-time tracking of performance metrics for strategic decision-making. Analyzed customer feedback, transaction logs, and service delivery data, identifying key drivers of a 15% churn reduction. Designed customer service performance dashboards, enabling 20% faster resolution of support tickets and enhancing service delivery.

Conducted financial audits and reconciliations, identifying discrepancies that led to a 10% reduction in financial errors. Analyzed transaction logs and financial records to detect fraud patterns, strengthening compliance with state regulations.

Completed a certification focused on marketing analytics, learning to leverage data for marketing strategies. Gained proficiency in tools and techniques for analyzing marketing campaign performance and customer behavior.

Studied Human Anatomy, gaining a foundational understanding of biological systems and data related to health. Completed a comprehensive curriculum that included scientific research methods and analytical approaches.

Obtained a professional certificate in data analytics, covering essential skills for data collection, cleaning, analysis, and visualization. Developed expertise in using various data analysis tools and methodologies.