I am currently exploring roles in Data Science, Data Analytics, and Customer Service. My technical expertise lies in building ML/AI solutions, engineering automated ETL pipelines, and designing dashboards that translate complex data into revenue-driving strategies under strict regulatory compliance. I am receptive to customer service roles, applying problem-solving for client wins.
EE
Open to opportunities
Edward Eniang
@edwardeniang1
Data Professional and Customer Service enthusiast.
NigeriaWhat I'm looking for
I’m a multidisciplinary Data Professional with experience spanning customer service operations, agent-facing roles, machine learning engineering, and business strategy. I have designed and deployed robust AI solutions, optimized automated ETL pipelines, and improved data workflows that support both technical systems and customer-facing operations. My work includes supporting agent workflows, enhancing customer service processes through data-driven insights, and improving response efficiency and service quality.
I also help establish enterprise-wide data standards across Government, Fintech, and Energy environments, with a strong focus on regulatory compliance, operational reliability, and scalable analytics systems.
Experience
Work history, roles, and key accomplishments
OG
Data Governance Consultant
Office of the Accountant General
Oct 2024 - Aug 2025 (10 months)
Automated data workflows via Python and SQL, saving 200+ hours annually. Engineered predictive models forecasting trends to optimize strategic decisions. Architected ETL pipelines via Apache NiFi, boosting efficiency by 30%. Designed Power BI dashboards delivering real-time KPI tracking tools. Spearheaded data governance across multiple departments, defining CDEs to align IT standards
DA
Contract Data Analyst
Daatia
Mar 2023 - Aug 2024 (1 year 5 months)
Managed and processed high-volume operational datasets with rigorous validation checks, achieving 99% data integrity for downstream BI reporting. Established enterprise data governance standards, defining Critical Data Elements and data quality rules while improving alignment between IT and business units.
IL
Contract Data Scientist
Intercontinental Distillers Ltd
Nov 2022 - Aug 2023 (9 months)
Designed and implemented a Facebook Prophet time-series forecasting model, improving social media traffic forecasting and content strategy efficiency by 25%. Built an ML recommendation system and performed statistical user behavior analysis, increasing user engagement by 20% and improving targeted retention strategies with executive-ready insights.
Education
Degrees, certifications, and relevant coursework
MU
Miva Open University
Bachelor of Science, Data Science
2024 -
Pursuing a B.Sc. in Data Science with an expected completion in August 2026. Balances full-time professional delivery alongside academic study.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
NigeriaAuthorized to work in
Portfolio
github.com/EdwardEniSalary expectations
8k-65k USD
Social media
Job categories
Skills
Machine Learningpredictive modelingNatural Language Processing (NLP)Time Series AnalysisA B TestingStatistical AnalysisMLOpsETL Pipeline DevelopmentData MiningData WarehousingApache NiFiApache SparkHadoopCritical Data ElementsData QualityCompliance MonitoringROI OptimizationFinancial ModelingCross functional LeadershipPythonSQLRTensorFlowKerasscikit learnPandasPostgreSQLAWSGCPDockerKubernetesCI CDMicrosoft Power BITableauAdvanced ExcelGoogle AnalyticsDiveGitHubJanCustomer ServiceCustomer SupportCustomer ExperienceCustomer RetentionCustomer OnboardingCustomer Satisfaction
Interested in hiring Edward?
You can contact Edward and 90k+ other talented remote workers on Himalayas.
Message EdwardFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
