At Bookshop Business, I supported parents, students, schools, and other customers by answering questions and helping them find suitable books and learning materials.
I coordinated school orders, followed up on requests, and checked orders for missing or duplicate items. I also maintained customer and order records and helped resolve order-related concerns.
I supported sales and administrative activities by sourcing requested items, receiving orders, and organizing customer information. I communicated with schools, parents, suppliers, and team members to support order fulfillment.
At Goodwill Restaurant, I handled customer requests, assisted with orders, and resolved routine concerns. I also supported daily sales activities and kept customer requests and transactions organized.

