At Sidetool, I replaced hours of manual work with n8n workflows connecting Salesforce, FastAPI services, OpenAI and Claude APIs, and Gmail. I also introduced RetellAI voice agents into client engagements.
At Kleva, I set up automated evaluation of production calls with Langfuse and CloudWatch alerts. I instrumented tracing across the LiveKit/Python agent stack and added alerting and failover for provider failures.
On the FlexSpace Logistics project, I built English and French RetellAI voice and chat agents, with n8n workflows for Salesforce and Gmail lead handling. The agents are live and handle about 200 inbound leads per month.
I also built an internal accounts app while working at Automobile Property Registry No. 73, replacing an error-prone spreadsheet. I gather requirements directly with English-speaking clients and have professional working proficiency in English.
