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Benjamin Isaias Tubero

@benjaminisaiastubero

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Customer Support Consultant at Mixtiles handling customer workflows and building Make and n8n automations.

Argentina

Message

At Mixtiles, I manage customer and operational workflows across email and chat, investigate issues, and use Intercom to handle conversations and cases. I also support payment workflows with Stripe and PayPal, and shipping and returns with UPS Quantum View.

In my Make and n8n projects, I built and tested automations using triggers, conditional logic, APIs, and webhooks. I also built and maintain a locally hosted conversational AI system, working with JSON, local networking, and connectivity troubleshooting.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Consultant

Current

Mixtiles

Aug 2025 - Present (1 year 2 months)

Manage high-volume customer and operational workflows across email and chat, investigating issues and determining appropriate resolutions. Use Intercom to manage customer conversations, cases, follow-ups, and ongoing interactions.

Intercom CRM Case Management Troubleshooting Payment Workflows Stripe PayPal UPS Quantum View Documentation Cross functional Coordination

Remote Interpreter

LanguageLine

Feb 2024 - Jul 2025 (1 year 5 months)

Provided real-time interpretation in high-pressure environments requiring accuracy, rapid information processing, and clear communication. Managed complex conversations while maintaining professionalism, empathy, and attention to detail.

Interpretation Communication Skills Attention To Detail Professionalism

Customer Support Specialist

Amigone Law Firm

Feb 2019 - Dec 2023 (4 years 10 months)

Supported customer and operational workflows for a U.S.-based organization. Investigated issues, coordinated with internal teams, and maintained accurate CRM and case-management records.

CRM Case Management Documentation Workflow Management Troubleshooting Cross functional Coordination