At Alephee, I led 150+ customer onboarding and implementation projects from kickoff to go-live, including integrations with customers’ ERP systems. I reduced median delivery time for standard implementations by 50%+.
I manage concurrent B2B and B2C SaaS projects for customers across countries and time zones. I apply PMBOK processes, manage delivery risks, and train clients on the software.
At PagBank PagSeguro and DB1 Group, I supported Agile practices, team metrics, and continuous improvement. My background also includes production planning, process analysis, and quality work in manufacturing and engineering environments.

