Eduardo Ayala
@eduardoayala
AI Automation Engineer building production-grade LLM workflows that connect to real business systems.
MexicoWhat I'm looking for
I’m an AI Automation Engineer with 14+ years of systems and telecommunications experience, now specialized in end-to-end AI automations. I build production-grade workflows that connect LLMs (Claude, GPT-4o) to real business systems, owning everything from requirements and prompt design to API/webhook integration.
My approach blends strong operations discipline with practical engineering: error handling and retries, logging, monitoring, and clear documentation. I also design robust agent systems—prompting, function calling, structured JSON outputs, and multi-agent orchestration—so automation is reliable in production.
In recent work, I shipped a WhatsApp AI assistant using GPT-4o on a self-hosted n8n backbone, built lead-qualification with automated bot-to-human handoff, and closed the loop with Meta Conversions API (CAPI) tracking. I’m at my best when I can coordinate across teams, troubleshoot delivery issues, and deliver measurable results.
Experience
Work history, roles, and key accomplishments
AI Automation Engineer
Independent Contractor
Jan 2025 - Present (1 year 5 months)
Designed and shipped production AI automations connecting LLMs (GPT-4o/Claude) to live business systems using n8n, webhooks/APIs, and persistence (PostgreSQL/Redis). Delivered a WhatsApp AI assistant with automated qualification and human handoff, and built an AI-driven SEO system achieving +1,758% organic growth with $0 ad spend (verified in Google Search Console).
Messaging Operations Specialist
Telnyx
Feb 2022 - Present (4 years 4 months)
Configured and operated Claude-based AI agents in terminal and Slack to run repetitive messaging operations, including 10DLC fixes, traffic-sample analysis, and automated testing. Built multi-agent flows, developed Claude Code scripts for scheduled reporting, and automated/troubleshot SMS/MMS delivery workflows (10DLC/A2P) using Python, APIs, Zapier, and Make.
Quality Data Analyst
Voxzi LLC
Feb 2019 - Feb 2022 (3 years)
Monitored and analyzed SMS traffic, detected blocked/spam patterns, and optimized routing to improve delivery quality. Built Python scripts for traffic analysis and automation, supporting global SMS/voice interconnections through routing, testing, and anti-spam workflows.
Messaging Analyst
UPM Telecom
May 2017 - Feb 2019 (1 year 9 months)
Analyzed and monitored SMS traffic across multiple regions and adjusted routing to maintain quality and profitability. Coordinated with international teams in Asia, Africa, and the USA to optimize messaging operations.
RF / Integration Engineer
Ericsson
Jun 2011 - Jan 2017 (5 years 7 months)
Optimized and integrated 3G/4G networks for AT&T, Rogers, Telcel, VIVO, and T-Mobile, including LTE prelaunch and nationwide optimization projects. Coordinated internal and external field teams and produced technical reports for site and cluster verification.
Education
Degrees, certifications, and relevant coursework
Instituto Europeo de Alta Dirección
Master of Business Management, Business Management
Pursued a Master’s in Business Management at Instituto Europeo de Alta Dirección (2025).
Universidad Autónoma del Estado de México
Bachelor of Science, Systems & Communications Engineering
Earned a B.S. in Systems & Communications Engineering from Universidad Autónoma del Estado de México (2011).
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Job categories
Skills
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