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Edna Dava

@ednadava

Business development specialist at Civitas Partner who converted prospects into customers for cabotage and maritime logistics.

Mozambique

Message

At Civitas Partner, I developed business opportunities for cabotage and maritime logistics, introducing prospective corporate customers to coastal shipping solutions. I supported opportunities from customer needs assessment and tailored quotations through negotiation, booking, and onboarding.

At DHL Express Mozambique, I managed corporate customer accounts and resolved billing and account issues while supporting revenue protection. I was named Employee of the Year 2023 after receiving three Employee of the Quarter awards that year.

Experience

Work history, roles, and key accomplishments

Sales & Business Development Specialist

Civitas Partner

Mar 2025 - Apr 2026 (1 year 1 month)

Developed new business opportunities for cabotage and maritime logistics services, targeting corporate customers with transportation and supply chain requirements. Managed the full sales cycle from prospecting to customer conversion.

Business Development B2B Sales Key Account Management Cabotage Maritime Logistics Customer Acquisition Commercial Proposals Quotations Negotiation Sales Pipeline Management CRM Management Stakeholder Management

Accounts Receivable & Accounts Payable Administrator

DHL Express Mozambique

Jan 2021 - Feb 2025 (4 years 1 month)

Managed a portfolio of corporate customer accounts, maintaining regular communication with customers and internal commercial teams. Resolved complex customer and billing issues within strict SLA requirements and supported revenue protection.

Accounts Receivable Accounts Payable Customer Relationship Management Billing Collections Negotiation Stakeholder Management SLA Management Revenue Protection Financial Reconciliations

Air Freight Operator Assistant

DHL Global Forwarding

Sep 2019 - Apr 2020 (7 months)

Supported end-to-end import and export freight operations for corporate customers, managing cargo documentation and coordinating transportation activities. Prepared bills of lading, invoices, and other shipping documentation.

Air Freight Freight forwarding Import Export Operations Cargo Documentation Shipping Documentation Tariff Classification Supply Chain Operations Negotiation

Administrative Manager

Be Girl Moçambique

Jun 2018 - May 2019 (11 months)

Managed finance, administration, and HR processes in Mozambique, ensuring accurate payroll and timely reporting to global headquarters. Oversaw programme implementation covering planning, budgeting, monitoring, and people management.

Administration Finance Human Resources Payroll Budgeting Program Management Team Management Stakeholder Management