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Edgar Acosta Rivera

@edgaracostarivera

Senior Scrum Master at Tiger Analytics who facilitated SAFe PI Planning and helped deliver PepsiCo’s Global Payment Gateway.

Mexico

Message

At Tiger Analytics, I led Agile delivery for PepsiCo teams working on SAP migrations and a Global Payment Gateway. I partnered with Release Train Engineers on PI Planning and cross-team dependencies, and used Azure DevOps dashboards to make delivery progress visible.

At Interalia, I helped launch D2C and B2B eCommerce chatbot solutions for The Coca-Cola Company, generating the first $1M USD in revenue within 12 months. My work also includes revenue growth through payment and reorder features, SAP development and integration, and applying ChatGPT and Google Gemini to automate Scrum artifacts.

Experience

Work history, roles, and key accomplishments

Senior Scrum Master & Agile Project Manager

Tiger Analytics

Aug 2025 - Jun 2026 (10 months)

Led Agile transformation for a global team migrating workflows from IBM to SAP ServiceNow, improving delivery speed and organizational flexibility. Delivered software solutions on SAP ECC and SAP BI platforms across LATAM markets, running sprints end-to-end.

ServiceNow SAP ECC SAP BI Azure DevOps Kanban PI Planning ROAM Generative AI ChatGpt Gemini

Scrum Master & Agile Project Manager

Interalia

Nov 2020 - Dec 2023 (3 years 1 month)

Generated the first $1M USD in revenue within 12 months by deploying D2C and B2B eCommerce chatbot solutions. Drove +30% and +20% revenue growth by launching new payment methods and a customer reorder feature.

SAFe PI Planning Design Thinking Product Roadmapping Stakeholder Management KPI Monitoring Mentorship

Scrum Master & Project Management Consultant

Freelance

Jan 2020 - Oct 2020 (9 months)

Delivered Project Management (waterfall) and Agile/Scrum Master training to clients in Mexico. Earned Scrum Master Certification (SMC), ID 792283.

Project Management Agile Scrum Training

IT Systems Manager

Economy Secretary, Mexican Government

Dec 2018 - Dec 2019 (1 year)

Managed vendor software budgets, achieving an estimated $6M MXN in cost savings through optimized IT services. Led a multidisciplinary group of 15+ professionals across 3 software development teams as Scrum Master and IT Manager.

SAP FI SAP Payroll Budget Management Team Leadership Scrum

IT Project Manager & Business Analyst

Petróleos Mexicanos

Jan 2010 - Aug 2017 (7 years 7 months)

Governed the full PMO project lifecycle — business case, planning, implementation, and formal closure. Led post-merger technology integration, migrating legacy systems to SAP ERP with seamless business continuity.

PMO Project Management SAP ERP M&A Integration Business Analysis Data Consolidation

SAP Project Leader & Senior Developer

Petróleos Mexicanos

Mar 2001 - Dec 2009 (8 years 9 months)

Delivered $1M USD in savings by building a custom Uptime solution that reduced external IT service costs. Led the SAP BW and ABAP teams delivering the corporate SAP HCM implementation and BI solutions.