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Edenilson Cortez

@edenilsoncortez

Senior Business Analyst at Simplemdg, turning stakeholder needs into user stories, dashboards, and aligned delivery.

At Simplemdg, I lead end-to-end business analysis, translating stakeholder needs into user stories, acceptance criteria, and mapped AS-IS/TO-BE processes. I partner with Product, Engineering, Ops, and QA to support delivery and confirm solutions meet business goals.

At TELUS Digital, I developed an SQL-based automation system that increased operational efficiency by 40% and streamlined processes to reduce production costs by 10%. I also optimized BigQuery queries in a project that reduced runtime costs by over 45%.

At Eden Rentals Management SL, I managed vacation-rental operations, accounting processes, and owner settlements. I also designed operational automations, including a reservation intake workflow and machine-learning-powered guest messaging.

Experience

Work history, roles, and key accomplishments

Current

Sr Business Analyst

Current

Simplemdg

Dec 2025 - Present (11 months)

Lead end-to-end business analysis, gathering and refining requirements with stakeholders, mapping AS-IS/TO-BE processes, and defining scope, risks, and acceptance criteria. Drive data-informed decisions by defining and tracking KPIs, building analyses and dashboards, and presenting insights to support prioritization.

Business Analysis Requirements Gathering Process Mapping KPI Tracking Data Analysis Dashboarding Storytelling BRD PRD文档撰写 UAT

BI – Data Analyst

TELUS Digital

Dec 2023 - Apr 2025 (1 year 4 months)

Developed an advanced SQL-based automation system, increasing operational efficiency by 40%. Streamlined processes, reducing production costs by 10%, and implemented preventive maintenance strategies, decreasing equipment downtime by 6%.

SQL Automation Process Optimization Data Analysis BIツール Preventive Maintenance

Operational Lead

Eden Rentals Management SL

Jan 2022 - Dec 2024 (2 years 11 months)

Managed full property portfolio operations, including day-to-day management, administration, and team leadership for a vacation rental business. Directed accounting processes and owner settlements, ensuring accurate financial reporting and timely payouts, and designed system automations to improve efficiency.

Operations Management Team Leadership Accounting Process Automation Workflow Design Property Management Owner Relations

QA Analyst & Testing

TELUS Digital

Jul 2021 - Dec 2023 (2 years 5 months)

Designed and optimized an automation dashboard system, reducing processing time by 20%. Served as the main point of contact during team lead's absence and collected and delivered insights to stakeholders, proposing actionable solutions.

QA Testing Automation Dashboard Design Process Optimization Stakeholder Communication