
Mauricio Ortiz
@mauricioortiz
Data and Systems Analyst at Thrivelab who integrated clinical, e-commerce, logistics, and marketing workflows.
What I'm looking for
At Thrivelab, I delivered automations, user flows, API integrations, and reporting systems that supported new product lines and expanded clinical operations. I connected workflows across clinical, e-commerce, logistics, and marketing operations.
I built and maintained data pipelines and unified datasets from CRM, forms, analytics, and ticketing sources, along with dashboards used by leadership for strategic decisions. I also translated business needs into technical requirements with engineering, operations, and product teams.
Earlier, at Tigo El Salvador, I built dashboards and automated processes and used ArcGIS tools to support network planning. At Bolsa de Valores de El Salvador, I contributed to the design and development of an electronic trading system and mapped processes using BPMN 2.0.
Experience
Work history, roles, and key accomplishments
- Supported growth by delivering automations, user flows, API integrations, and reporting systems that enabled new product lines, expanded clinical operations, and increased profitability.
-Lead the analysis, design, and optimization of internal workflows across multiple technology platforms, improving accuracy, speed, and user experience.
-Own end‑to‑end automation systems, building standardized,
DMS Analyst
Tigo El Salvador
Jul 2021 - Feb 2022 (7 months)
- Built interactive dashboards and analytics tools to support strategic and operational decision‑making.
- Designed automated processes that reduced manual workload and improved data accuracy.
- Used ArcGIS tools to analyze geographic data and support network planning and optimization.
- Designed and executed surveys to collect and analyze qualitative and quantitative data.
Process Analyst
Bolsa de Valores de El Salvador
Jan 2019 - Jul 2021 (2 years 6 months)
- Provided data‑driven insights to guide investment product decisions.
- Collaborated in the design and development of an electronic trading system, contributing to architecture and requirements.
- Mapped and optimized business processes using BPMN 2.0, improving operational clarity and efficiency. Led IT requirements gathering and implemented automation tools across departments to streamline.
- Conducted a time study of electrical panel manufacturing to support productivity analysis
- Developed a procedure for measuring the cycle time of a production process
- Analyzed current methods and proposed improvements
- Identified ergonomic improvement areas to reduce muscle fatigue in assembly technicians
Education
Degrees, certifications, and relevant coursework
OPIT - Open Institute of Technology
MSc in Applied Data Science and AI, data science
2024 - 2026
MQF Level 7, 90 ECTS
DataCamp
Data Analyst with Python Track
Jul 2022
EF International Language Centers
EF SET English Assessment: C2 (Proficient)
Jan 2022
Coursera
Google Data Analytics Certificate
Jun 2021
Platzi
Curso de Fundamentos de Bases de Datos
Feb 2021
Platzi
Curso de Fundamentos de Gestión de Proyectos
Aug 2020
Stanford Online
Machine Learning
Dec 2020
Platzi
Curso de Scrum
Oct 2020
BPMInstitute.org
Process Modeling Analysis and Design
Feb 2020
Platzi
Curso de Engineering Management
Jul 2020
Formación Continua UCA El Salvador
Métodos Exploratorios y Predictivos en Minería de Datos
May 2020
BPMInstitute.org
BPM 101
Jan 2020
Universidad Centroamericana 'José Simeón Cañas'
Ingeniería, Ingeniería industrial
2014 - 2019
Udemy
BPMN 2.0 Master Guide: Learn Process Modeling from Scratch
Dec 2019
edX
Certificado Verificado de edX para el curso Analyzing and Visualizing Data with Excel
Feb 2017
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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