edda contaoe
@eddacontaoe
I am a results-driven care manager improving patient outcomes through coordinated care
What I'm looking for
I am a results-driven care coordinator and manager with extensive experience developing and implementing care plans, managing complex patient cases, and collaborating with interdisciplinary teams. I currently work as a Behavioral Health Case Manager and have served as a Discharge Planner, Healthcare Technician, and healthcare administrator.
I began supervising at 19 on the Marine Base in Arizona and later founded two assisted living homes, overseeing licensing and operations. I built strong municipal relationships to facilitate board licensing and supported five employees to obtain assisted home manager licenses. My work has been recognized with an excellence award.
I hold a bachelor's in healthcare management and a medical billing and coding certification, and I am pursuing a master's in clinical psychology to deepen my clinical skills. I am seeking roles that let me apply care coordination, discharge planning, project management, and leadership to improve patient outcomes and mentor staff.
Experience
Work history, roles, and key accomplishments
Behavioral Health Case Manager
Community Health Associates
Jul 2023 - Present (2 years 1 month)
Manage complex behavioral health cases, develop and implement individualized care plans, and coordinate multidisciplinary teams to improve patient outcomes.
Discharge Planner
Horizon Health and Wellness, Inc
Mar 2021 - Jul 2023 (2 years 4 months)
Coordinated patient discharges and community resources to ensure timely transitions and continuity of care across services.
Healthcare Technician
Horizon Health and Wellness, Inc
Mar 2019 - Jul 2021 (2 years 4 months)
Provided direct patient care and clinical support, performing assessments and maintaining accurate documentation to support treatment.
Administrator
Dalla Mae Home Care PLLC
Jan 2016 - Jul 2020 (4 years 6 months)
Managed operations of assisted living facilities, overseeing licensing, staffing, regulatory compliance, and expansion to two homes while mentoring staff for managerial licensure.
Education
Degrees, certifications, and relevant coursework
Notre Dame de Namur University
Master's degree in Clinical Psychology, Clinical Psychology
2025 -
Pursuing a Master's degree in Clinical Psychology at Notre Dame de Namur University since January 2025.
Ashworth College
Bachelor's degree in Healthcare Management, Healthcare Management
2018 - 2024
Completed a Bachelor's degree in Healthcare Management and a Medical Billing and Coding Specialist qualification at Ashworth College from July 2018 to August 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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