Dyshandra Haralson

Built and fostered healthy relationships with landlords and property owners, assisting clients with securing permanent housing. Provided life coaching and case management services to address complex needs and reduce barriers, including referrals to SOH programs and other community resources.

Managed diverse projects, including graphic design, social media, and event planning. Developed and implemented social media strategies to enhance community engagement and designed visual materials for public communications. Coordinated and executed department events, collaborating with various units to streamline project workflows.

Managed payroll for over 950 employees and produced monthly reports on payroll, costs, and revenue. Introduced a new payroll portal system, providing training for staff and managers on its use. Implemented a New Hire Wizard for administrative staff and tracked hours and performance for over 30 administrative staff.

Led and directed the daily operation of the home office, establishing and implementing quality standards for patient care. Measured and monitored patient outcomes and satisfaction, ensuring all operations complied with regulations. Reported to senior management and created specific objectives to develop protocols and procedures.